Project Management

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Lessons learned

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Juan Gabriel Gantiva Vergara IT PMO Manager| Private Madrid, Spain
Do you think that the lessons learned are really used in the new projects that are carried out in the organizations?
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Deepesh Rammoorthy ICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood Service Tarneit, Vic, Australia
I would say if the Project Manager is assigned to another project and remembers the learning from the previous one that they have been involved in , they are more than likely to discuss and incorporate the learning.
In a busy environment where projects are being churned pretty quickly, even the presence of an online learning register that everyone has access to, may not be used. This is also understandable.
Good Practices are not necessarily followed everywhere but there are always exceptions.

I have also seen the flip-side where a project using iterations in developing the software, calling it "Agile" exceeded it's budget and suffered scope creep and that project ended up being repeatedly used as an example to drive away any project that was suggesting an iterative/agile approach. Suffice to say that no one really bothered to delve into the real reasons why the project failed, just that "we tried agile and we have failed"
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
"Used" is an interesting word. Effectively used? Not so often, and almost never to its full potential.
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Rami Kaibni
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Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
We do definitely refer to the lessons learned from past projects for our new ones. In fact, I was just summarizing the Lessons Learned for one of my projects to use them on another similar job and it will surprise you how much this will save money.
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Tracy Alldridge Project Executive Consultant| 6884008 Canada Inc. Oxford Station, Ontario, Canada
As a Project Manager, I use lessons learned to discover an organization's most common project-related issues (other than governance) so I can develop work-arounds. I also emphasize this when coaching and mentoring - my own lessons learned help me to express the commonest pitfalls, and to highlight the best experiences.
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Rajeev Sharma Principal Consultant | Strategy, EA CoE | Digital Transformation, AI and Gen-AI| Tech Mahindra Gurgaon, Haryana, India
very difficult to analyze and quantify USED - as learning in future project !
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Drake Settsu Project Manager / Blogger Hi, United States
I can say lessons learned are being used to improve future projects. The Project Manager should remember the lessons learned when running the next project. It's not that hard to implement improvement. The Project Manager is the driving force to make sure the past mistakes do not happen again.
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Moudar Ali Solutions & Services - Service Delivery Manager| Gemalto Studio City, Dubai, United Arab Emirates
I would say from a personal experience that lessons learned are used during the deployment of new projects, especially if those lessons learned are captured and properly documented, in a manner that makes it easy for future project managers to access the information.

Once you make the information available and easy to access, then, nothing prevent others from using it.
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Nalla R Hyderabad, Telengana, India
In construction projects, during planning& execution stages lessons learned are used considerably to optimize cost and schedule.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Juan -

Yes, in organizations with mature knowledge management practices.

No, in most organizations.

I've written and spoken frequently about lessons learned being an oxymoron. In most cases, what's captured is low value and ends up in an archive similar to the warehouse at the end of Raiders of the Lost Ark!

Kiron

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