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Challenges with micromanagement

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Sometimes the stakeholders have a tendency to work directly with the team, and takeover the project meetings, instead of directly communicating with the PM. They behave as if it was their project, and give conflicting instructions to the team. I think they just want to show the management that they are doing something for their own existence in the organization. How do you deal with stakeholder’s micromanagement?
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Jan 23, 2018 7:44 PM
Replying to Eric Simms
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I’ve seen this happen with highly-placed stakeholders such as Vice Presidents. In this situation, a Project Manager should explain to the stakeholder that while it’s the stakeholder’s job to describe his or her desires to the project team, it’s the Project Manager’s job to instruct the team in how to go about fulfilling those desires. Explain that the stakeholder issuing instructs to the team results in mixed messages that puts the project at risk. An explanation like this is usually enough to get powerful stakeholders to back off without causing offense.
Thanks Eric, for your feedback on this.
You have nailed it. I guess since we are working in public organizations, we may come across similar experience. As you suggested PM should give an explanation to the stakeholders in concurrence with the sponsor.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Jan 23, 2018 7:25 PM
Replying to Adel Almufaiz
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The answer depends on the following questions. Is this practice considered a culture in the organization? Is there an approved project management framework and methodology in the organization? Is there a RACI chart for this project? answering these questions will give a clue on how to handle this situation.
Thanks for your response.
Yes, there is an approved PM framework and RACI in place. I have seen this issue in other projects in the past.
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1 reply by Adel Almufaiz
Jan 23, 2018 11:10 PM
Adel Almufaiz
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In this case, it is important to have an effective and efficient organization-level change management system in place. I believe this issue is not necessarily related to public organizations as it is related to the organization itself.
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Adel Almufaiz Riyadh, Saudi Arabia
Jan 23, 2018 10:14 PM
Replying to Anish Abraham
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Thanks for your response.
Yes, there is an approved PM framework and RACI in place. I have seen this issue in other projects in the past.
In this case, it is important to have an effective and efficient organization-level change management system in place. I believe this issue is not necessarily related to public organizations as it is related to the organization itself.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Anish -

Assuming roles & responsibilities are clearly spelled out regarding the PMs role and those have been communicated effectively with the "meddling" stakeholders, I'd suggest some 1:1 meetings are in order to better understand why they are behaving this way, and leveraging your influence and persuasion to effect a positive change.

Kiron
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1 reply by Anish Abraham
Jan 24, 2018 1:04 PM
Anish Abraham
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Thanks Kiron, for your insight on this. I really appreciate it.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Jan 24, 2018 8:15 AM
Replying to Kiron Bondale
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Anish -

Assuming roles & responsibilities are clearly spelled out regarding the PMs role and those have been communicated effectively with the "meddling" stakeholders, I'd suggest some 1:1 meetings are in order to better understand why they are behaving this way, and leveraging your influence and persuasion to effect a positive change.

Kiron
Thanks Kiron, for your insight on this. I really appreciate it.
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Sonali Malu Maharashtra, India
I also agree to some points mentioned here. PM should be the first point of contact for all stakeholders and not the team members. If the RACI matrix and communication plan is defined, then such issues won't occur.
If senior executives are doing this micromanagement and you may not deny them directly then may be regular status update on some dashboard of project management tool would help.
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1 reply by Anish Abraham
Feb 09, 2018 11:30 AM
Anish Abraham
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Thanks Sonali for your input on this.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Feb 09, 2018 5:42 AM
Replying to Sonali Malu
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I also agree to some points mentioned here. PM should be the first point of contact for all stakeholders and not the team members. If the RACI matrix and communication plan is defined, then such issues won't occur.
If senior executives are doing this micromanagement and you may not deny them directly then may be regular status update on some dashboard of project management tool would help.
Thanks Sonali for your input on this.
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