Normally conflicts arises when different personalities clash due to differences of opinion on a approach. The most important trait is that everybody treats everybody that they come in contact with on the project with an equal level of respect, that is the level of respect you show somebody should not change depending on the seniority of a person and their ability to fire you from the project. People say that respect should be earned not given but in order for people to get along with each other its much easy to show people respect as a given and if this is not reciprocated and leads to conflict then you have at least demonstrated your ability to work with others. As a Project Manager I would tout the need for respect between team members that would not lead to conflict situations. Saving Changes...
Stéphane ParentSelf Employed / Semi-retired| Leader MakerPrince Edward Island, Canada
The reason we talk about managing conflict is because there is good and bad conflict. Good conflict encourages diversity of opinions and is self-correcting. Bad conflict is where there are unresolvable differences. We typically focus on the later. When we do, we talk about conflict resolution, not management.
One of the most effective manner I have found to resolving such conflicts is to find common goals or ground. Find small things upon which the differing sides can agree. This will build a shared set of values on which you can build a resolution strategy with the parties. Saving Changes...
