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Tips on how to start an integration project

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lakshmi nair PM Consultant| Ernst & Young Bangalore, Karnataka, India
Can those experienced in system integration projects (with or without middleware) share their knowledge on how to best lead it. We are at a pre project phase and I am hoping to conduct a workshop amongst all parties to understand what the end goal is. Would be mighty helpful if someone can share the pitfalls, challenges and offer guidance on how to kick this off seamlessly. We are at a stage where no one even knows why they want to do it, except it seems like the hot new thing to have a hands free system. I am not technically qualified in any of the applications and am responsible for PMO (without project costing responsbilities) and primarily to aid the business processes, change management, communications and stakeholder engagement.
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lakshmi nair PM Consultant| Ernst & Young Bangalore, Karnataka, India
Feb 26, 2018 10:02 PM
Replying to Karan Shah
...
In most aspects, a system integration project is pretty much the same as other implementation projects.

Some aspects to be careful about:
1. Scope creep needs to be discouraged from the highest levels not only on this project, but on the systems being integrated. Any addition to scope - even minor - potentially impacts three (or more) projects.
2. Contingencies need to be prepared for data mapping and migration exercises. This needs to be planned and communicated. The risk is that, at a data level, there is always a chance of something not going according to plan.
3. Periodic verbal communication amongst all teams is critical. Preferably face-to-face. Issues are usually minor that can be addressed by just speaking to one another. If an email ping-pong game is played, the issue can drag on forever.

All of these elements need to be added into the charter, the plan, and the overall project strategy. All stakeholders are to be convinced of these factors and need to explicitly sign off on this.
Thanks! Very helpful all tips. I had a short session today to pin down the high level agenda for the workshop keeping in mind all the advise I received. I will probably post separately about what next seeing as the initial response from business has been less than lukewarm.
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