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How can I motivate team members to participate in project retrospective analysis?

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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
The project retrospective meeting helps the team to analyze both successes and the failures, so the team and organization can improve how they work going forward. I think the main purpose of a project "postmortem" is to help the team to shed the tension, crisis and chaos from the project, so they can approach the next one with a good attitude and open mind. What is your opinion?
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Mar 09, 2018 11:38 AM
Replying to Vincent Guerard
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Anish,

Like previous comments should be done on a regular basis, so project could benefit before the end.

Waiting at the end in large project is loosing lot of information, people are already move to other projects and can't contribute.
I agree, Vincent. It should be ongoing and on a regular basis.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 09, 2018 10:40 AM
Replying to Anish Abraham
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Glad to know about your experience, Sante.
I have mixed response, so need to try something different. May be this works fine in a projectized organizational structure.
Something I also have done before Anish, and this goes for my meetings with virtual team members to make them feel inclusive, is to have a mug created with their name on it, placed around the table with a small gift perhaps then and they drink a beverage from that mug, like hot chocolate or coffee etc. It's a simply gesture but psychologically is creates a sense of "home" with a warm mug in their hands with their name on it, which creates inclusion and recognition. When these factors are in play, people are more likely to open up and cooperate. I usually put the name of the project and the year also, and sometimes a "Thank You" placed there too.
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1 reply by Anish Abraham
Mar 10, 2018 4:02 PM
Anish Abraham
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I agree, Sante. We need to try different things to make it work.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Mar 09, 2018 5:55 PM
Replying to Sante Delle-Vergini, PhD
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Something I also have done before Anish, and this goes for my meetings with virtual team members to make them feel inclusive, is to have a mug created with their name on it, placed around the table with a small gift perhaps then and they drink a beverage from that mug, like hot chocolate or coffee etc. It's a simply gesture but psychologically is creates a sense of "home" with a warm mug in their hands with their name on it, which creates inclusion and recognition. When these factors are in play, people are more likely to open up and cooperate. I usually put the name of the project and the year also, and sometimes a "Thank You" placed there too.
I agree, Sante. We need to try different things to make it work.
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Walter Pilimon CEO| Web Dev Experts SRL Buenos Aires, Buenos Aires, Argentina
This retrospective analysis can only happen if:

a) One or two meetings are held to review all project obstacles, unexpected events and workarounds. Identifying resources and skills involved.
b) Team members are given time to ellaborate and propose procedures, recipes, checklists, etc for the next project. No time to ellaborate = a waste of time. People will not dedicate to writing the retrospectie analysis if they are being pushed to work right now on the next project
c) Team members receive an incentive (company recognition, a bonus, etc) if their proposed idea results in improvements in the next projects.
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1 reply by Anish Abraham
Mar 15, 2018 6:09 PM
Anish Abraham
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Thanks Walter for your feedback on this.
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Diwakar Killamsetty Associate Director| Capgemini Engineering Hyderabad, Andhra Pradesh, India
Both Respect and Courage is required from all the stakeholders to be part of retrospective meetings. Having said, they can be motivated by proper training - Agile Methodologies, Project know how, Project background and last but not the least - Technology insights.
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1 reply by Anish Abraham
Mar 15, 2018 6:10 PM
Anish Abraham
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Thanks, Diwakar for your response.
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Keshava Subramanyam Pirati IBM Tivoli Specialist| Saudi Business Machines Ltd Hyderabad, Telangana, India
Retrospective is a challenging part of the meeting to discuss what worked well and what didn’t in the past which can be useful to predict/plan in furture. Before meeting, share high level agenda to the team to make it easy for them to come prepared.
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1 reply by Anish Abraham
Mar 15, 2018 6:11 PM
Anish Abraham
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I agree, Kashava. Based on my experience it is very challenging.
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Walter Pilimon CEO| Web Dev Experts SRL Buenos Aires, Buenos Aires, Argentina
Mar 09, 2018 3:43 AM
Replying to Nico Schuster
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I think it is vital to explain to everyone on the team why this is such an important step and how it will actually help each project member in a similar situation or in similar projects.
In my experience explaining why things are done and why one considers them important can really help increase awareness and motivation to participate.
It is also important that people propose how to avoid/overcome/plan better for the future and really take these suggestions into consideration and practice. 5 retrospectives, dozens of hours, lots of proposed improvements, but no actual implementation = people unmotivated to go to the next retrospective.
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Paul Hollings IT Project Manager| Self Employed Herne Bay, Kent, United Kingdom
Agree with much of what has been said in this thread and Walter has made a very important point!

But as PM you can operate an open-door, stripes-at-the-door policy to encourage all project resources to communicate.

I also use regular retrospectives when milestones are reached, it keeps it recent and fresh in people's minds. It can also be shorter and less intense than an end-of-project saga.

In addition, use a feedback form, The Good, The Bad and the Ugly, it is less formal and can be anonymous so removes the fear of speaking out. If distributed before a retrospective, as PM, you can table the items received, allowing the originator to participate in discussion rather than being seen to have raise the topic.

Paul
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2 replies by Anish Abraham and Sante Delle-Vergini, PhD
Mar 15, 2018 5:28 PM
Sante Delle-Vergini, PhD
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Paul I like the idea of a retro following milestones, and the feedback title "The Good, The Bad and the Ugly".
Mar 15, 2018 6:14 PM
Anish Abraham
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That's a good suggestion, Paul and thanks for your feedback on this.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 15, 2018 1:13 PM
Replying to Paul Hollings
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Agree with much of what has been said in this thread and Walter has made a very important point!

But as PM you can operate an open-door, stripes-at-the-door policy to encourage all project resources to communicate.

I also use regular retrospectives when milestones are reached, it keeps it recent and fresh in people's minds. It can also be shorter and less intense than an end-of-project saga.

In addition, use a feedback form, The Good, The Bad and the Ugly, it is less formal and can be anonymous so removes the fear of speaking out. If distributed before a retrospective, as PM, you can table the items received, allowing the originator to participate in discussion rather than being seen to have raise the topic.

Paul
Paul I like the idea of a retro following milestones, and the feedback title "The Good, The Bad and the Ugly".
avatar
Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Mar 10, 2018 6:51 PM
Replying to Walter Pilimon
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This retrospective analysis can only happen if:

a) One or two meetings are held to review all project obstacles, unexpected events and workarounds. Identifying resources and skills involved.
b) Team members are given time to ellaborate and propose procedures, recipes, checklists, etc for the next project. No time to ellaborate = a waste of time. People will not dedicate to writing the retrospectie analysis if they are being pushed to work right now on the next project
c) Team members receive an incentive (company recognition, a bonus, etc) if their proposed idea results in improvements in the next projects.
Thanks Walter for your feedback on this.
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