Mar 15, 2018 1:13 PM
Replying to Paul Hollings
...
Agree with much of what has been said in this thread and Walter has made a very important point!
But as PM you can operate an open-door, stripes-at-the-door policy to encourage all project resources to communicate.
I also use regular retrospectives when milestones are reached, it keeps it recent and fresh in people's minds. It can also be shorter and less intense than an end-of-project saga.
In addition, use a feedback form, The Good, The Bad and the Ugly, it is less formal and can be anonymous so removes the fear of speaking out. If distributed before a retrospective, as PM, you can table the items received, allowing the originator to participate in discussion rather than being seen to have raise the topic.
Paul