Project Management

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What are some of the best lessons learned that you can recall?

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
For me, one of the best lessons learned was earlier in my project management career. When analyzing stakeholder requirements for an infrastructure rollout, we left out one of the obscure vendors who had been contracted to maintain a small but crucial desktop app. Rolling out the desktops and app meant that we had violated their T&C so the app could not be supported anymore, even though the app still worked, and we had to buy and install all new apps. Something that could have been avoided if we had communicated with this tiny obscure vendor. Lesson: identify and communicate with ALL stakeholders.
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Meade Rubenstein PM III| IT Project Guide Sparta, Nj, United States
via Colin Powell - "Don't be afraid to challenge the pros, even in their own backyard."
Everyone on the project team is open to being questioned and if the response is to complicated to understand, that means that they don't truly understand it.
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1 reply by Sante Delle-Vergini, PhD
Mar 15, 2018 5:31 PM
Sante Delle-Vergini, PhD
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Nice one Meade.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 15, 2018 3:07 PM
Replying to Jim Branden
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Don't believe the Sponsor when they say, "That's the budget and not a 'farthing' (or your lowest denomination coin) more!"
The Sponsor will add money and or time to a project when the PM convinces the Sponsor that the increase is in the Sponsor's best interest and that the PM has little to gain from the change. Jim
Jim, there is usually a battle of sorts between the "no more money" and the "I need more money" events. And you're right, the PM needs to be able to justify their stance.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 15, 2018 4:31 PM
Replying to Meade Rubenstein
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via Colin Powell - "Don't be afraid to challenge the pros, even in their own backyard."
Everyone on the project team is open to being questioned and if the response is to complicated to understand, that means that they don't truly understand it.
Nice one Meade.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
I had a tendency to avoid/ignore conflicts, but I learned that "Do not ignore conflict". We should see it as an opportunity to improve the product management practice and leadership skills.
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1 reply by Sante Delle-Vergini, PhD
Mar 15, 2018 7:18 PM
Sante Delle-Vergini, PhD
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Anish it's a common reaction actually. But embracing conflict (not crazy conflict) can be a good thing because it's a direct way to solve the problem, as long as everyone is a willing party.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 15, 2018 6:50 PM
Replying to Anish Abraham
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I had a tendency to avoid/ignore conflicts, but I learned that "Do not ignore conflict". We should see it as an opportunity to improve the product management practice and leadership skills.
Anish it's a common reaction actually. But embracing conflict (not crazy conflict) can be a good thing because it's a direct way to solve the problem, as long as everyone is a willing party.
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Kevin Drake Perth, Western Australia, Australia
Get the Project Charter signed and approved by sponsor first but make sure the client has the same requirements.
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1 reply by Sante Delle-Vergini, PhD
Mar 16, 2018 12:59 AM
Sante Delle-Vergini, PhD
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Have you had an experience where the Charter wasn't signed Kevin? It ain't too pretty!
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 15, 2018 9:46 PM
Replying to Kevin Drake
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Get the Project Charter signed and approved by sponsor first but make sure the client has the same requirements.
Have you had an experience where the Charter wasn't signed Kevin? It ain't too pretty!
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Sonali Malu Maharashtra, India
1. Identify early signs of conflict or disengagement of team
2. Keep all important communication and risks in email
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1 reply by Sante Delle-Vergini, PhD
Mar 19, 2018 9:11 AM
Sante Delle-Vergini, PhD
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Good one Sonali.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 19, 2018 7:42 AM
Replying to Sonali Malu
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1. Identify early signs of conflict or disengagement of team
2. Keep all important communication and risks in email
Good one Sonali.
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Dileep Sankar Project Engineer| Mechon Trading and Contracting Doha, Qatar
In one of my recent projects, the following causes converted an opportunity into a threat. I've added them into my lessons learned register.

1. Improper scope identification and clarifying it.
2. Not communicating the expected schedule with the executing team, thereby providing immensely incorrect estimates for both resources as well as duration.
3. Also, discussing the lessons learned with the virtual teams and receiving their feed-backs.
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