What are some of the best lessons learned that you can recall?

Estimating Lessons Learned

Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia

For me, one of the best lessons learned was earlier in my project management career. When analyzing stakeholder requirements for an infrastructure rollout, we left out one of the obscure vendors who had been contracted to maintain a small but crucial desktop app. Rolling out the desktops and app meant that we had violated their T&C so the app could not be supported anymore, even though the app still worked, and we had to buy and install all new apps. Something that could have been avoided if we had communicated with this tiny obscure vendor. Lesson: identify and communicate with ALL stakeholders.

Posted: Mar 13, 2018 6:51 PM (Updated by author: Mar 13, 2018 6:51 PM)

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Nico Schuster Managig Director / CEO| Tecpal Ltd. Hong Kong Frankfurt, Hesse, Germany

Mar 15, 2018 3:09 PM

Replying to Jim Branden

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Nico, part of your guts 'wisdom' should come from developing emotional intelligence to 'read' people. Another tool I use: listen for what people don't say, or topics they avoid discussing. Jim

Sorry for the late reply Jim. I agree, EQ plays a vital part in project management. Maybe even more so than in a lot of other professions as we as PMs need to deal with so many different functions and levels - from the C-level exec to the production line workers - we need to understand their point of view, their thinking and, as you said, also understand what they do not say... which might often be more important than actual spoken words.

Posted: Apr 5, 2018 8:54 AM

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What are some of the best lessons learned that you can recall?

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