Project Management

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What do you do when some team members just don't get on?

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
No matter how hard you try, they just seem to clash.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Sante -

Assuming normal team building and conflict resolution techniques have failed to measurably improve things, this is now a risk management exercise.

What's unfortunate is if the PM doesn't have the authority to remove one or the other team member and doesn't get the support from the sponsor or the functional managers to do so.

I've seen a project team go all the way up to Speed Leas's Level 5 World War with everyone involved regretting that the right step hadn't been taken much earlier.

Kiron
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1 reply by Sante Delle-Vergini, PhD
Mar 17, 2018 5:47 PM
Sante Delle-Vergini, PhD
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That might equate to DEFCON 1 Kiron.
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Anish Abraham Privacy Program Manager| University of Washington Auburn, Wa, United States
Sante, based on my experience the best option would be to replace the team member. I had similar experience in one of my project, and I told the individual to find a new job instead of continuing in the project.
I agree with my colleagues here.
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1 reply by Sante Delle-Vergini, PhD
Mar 17, 2018 5:47 PM
Sante Delle-Vergini, PhD
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Anish, yeah it's a tough one.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 17, 2018 11:30 AM
Replying to Kiron Bondale
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Sante -

Assuming normal team building and conflict resolution techniques have failed to measurably improve things, this is now a risk management exercise.

What's unfortunate is if the PM doesn't have the authority to remove one or the other team member and doesn't get the support from the sponsor or the functional managers to do so.

I've seen a project team go all the way up to Speed Leas's Level 5 World War with everyone involved regretting that the right step hadn't been taken much earlier.

Kiron
That might equate to DEFCON 1 Kiron.
avatar
Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mar 17, 2018 4:55 PM
Replying to Anish Abraham
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Sante, based on my experience the best option would be to replace the team member. I had similar experience in one of my project, and I told the individual to find a new job instead of continuing in the project.
I agree with my colleagues here.
Anish, yeah it's a tough one.
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