George LewisProgram/Project Manager| DXC Technology CompanyHeredia, Costa Rica
What's your challenge while in the closing phase of a project? Saving Changes...
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Enrique CavalittoRetired| RetiredLa Plata Buenos Aires, Buenos Aires, Argentina
At this stage there are still some imortant tasks to perform (such as closing all accounts, filing everything properly and collect and process lessons learned) but the organization in general and the people you need in particular have lost interest in the project, (that they consider finished), and many have been assigned new tasks (or are focused on getting new ones). Saving Changes...
Amir AliProject Manager| Northbay Solutions Pvt LtdLahore, Punjab, Pakistan
In most cases, verification and acceptance of those requirements can be challenging where scope was not clearly defined. Saving Changes...
John DuncanRetired| RetiredLebanon, Tn, United States
I agree with Enrique, the team is already moving on. Especially with the pace we seem to be running with projects.
It helps as the end of the project is getting near, to remind everyone the closing phase is coming up, and it's still part of the current project.
Also it helps to be accumulating/documenting the lessons learned as we go, so it's not a scramble at the end to remember and document them at that time. Saving Changes...
According to the PMBok, acceptance of the deliverables are a part of the validating scope process, but that is the most challenging in my experience. Due to scope creep, customer want accept the deliverable, because they want to asked for things not approved in the PM Plan. Saving Changes...
Lenka PincotChief of Staff to the CEO| Project Management InstituteParis, France
Sometimes there are requirements that were not implemented due to various reasons. I always found it hard to explain end users that they will not receive everything they wanted. In their eyes the project was not completed. It’s hard to keep all stakeholders satisfied when there are so many factors that influence the project scope. Saving Changes...
Michael DelaneyPartner| Delaney Management LLCWest Chester, Pa, United States
I agree the issue is that many of the project team has moved on during the phase when you need to complete the closeout. i found that as phases complete it is best to combine a "celebration" of the completion with performing the closeout activities. Saving Changes...
A clean transition to operations such that the project team can truly disband and move on to their next engagement without incurring "Hotel California syndrome".
I agree that getting people to do a post project review and document lessons learned is very challenging--and it's often because people have moved on or don't want to acknowledge that there were issues or problems. Providing feedback that can ultimately lead to improvement is a gift. Many people are afraid of it and should not be. Saving Changes...
