lessons learned help

Ok that makes sense, and since it's a hypothetical project then we can work on hypothetical lessons learned. Some lessons learned might include (one example for each of the four categories you posted):

Lessons Learned that Worked - In the last project, it was observed that senior stakeholder were not impressed with receiving so many status updates. So we decided to ask the stakeholders individually what kind of communication medium they preferred (ie. email, IM, text messages), how frequently, and in how much detail. We then collated that information and created metrics to measure the new approach and put that in our project management plan. At the end of the project, we surveyed the senior stakeholders and discovered their satisfaction ratings were well above even what we expected.

What worked well the recommendation - Implement the above methodology in future projects, and perhaps this time streamline the process to get feedback from the stakeholders during the project rather than just at the end, so the ability to change the process midway through the project is available.

Lessons learned that didn't work - One of the lessons learned from the previous project was to confront conflict more directly, so that problems could be resolved earlier. However, the majority of this project's resources were located in distributed teams in other countries, and also from countries that do not cope well with direct conflict. So this lessons learned failed to improve communication and resolve conflict, and in fact made matters a lot worse.

What didn't work well recommendation - Don't implement the above methodology in projects involving distributed teams in various cultural regions without first understanding that region and culture so as to customize the communication and conflict resolution technique to better suit the cultural diversity within the distributed team.

You're welcome Bryan.