Indicadores e KPIs como Suporte na Gestão de um PMO

 

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Overview

Definir indicadores que mostrem o desempenho de um PMO para atender as expectativas dos stakeholders ou alavancar mudanças organizacionais, passa a ser a principal ferramenta para mostrar e monitorar seu valor, justificar sua existência e fomentar seu crescimento. O estabelecimento e a gestão de indicadores de desempenho são vitais para que um PMO possa analisar e manter sua proposta de agregar valor para a organização.

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This video qualifies for the following PDUs:

PMP/PgMP CAPM PMI-ACP PMI-SP PMI-RMP PfMP PMI-PBA DASM DASSM DAC DAVSC PMI-CP PMI-PMOCP PMI-CPMAI Ways of Working 0.75 0.75 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.75 0.75 Power Skills 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Business Acumen 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Total 0.75 0.75 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.75 0.75

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