Project Management

Customer Feedback - Nuggets of Gold

Featuring PMI Southern Ontario Chapter, and

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PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
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Premium Content
PMI Membership
Sign up for PMI Membership to view this on-demand webinar and get unlimited access to our library of webinars, time-saving templates and more.
PMI Membership perks include job opportunities, local chapters, respected publications, and standards.   Learn more
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61m 30s
Duration
1.00
PDUs
8,692
Views

Overview

This webinar will start with defining the 3Rs of listening: relate, reflect and reshape as a technique for you to gather valuable customer insights. We will use this feedback to introduce the value proposition canvas as a tool to analyze your customers’ pains and gains. Once you understand the customer problem, it is time to identify the product features that will address the problem. In the end, you will be able to build the link between your customer, your product and your project, to better position your organization for a successful delivery.

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Talent Triangle Alignment

This video qualifies for the following PDUs:
 
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
DAVSC
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Acknowledgements: Heather McLarnon and Angel Hernandez

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