Customer Feedback - Nuggets of Gold
Overview
This webinar will start with defining the 3Rs of listening: relate, reflect and reshape as a technique for you to gather valuable customer insights. We will use this feedback to introduce the value proposition canvas as a tool to analyze your customers’ pains and gains. Once you understand the customer problem, it is time to identify the product features that will address the problem. In the end, you will be able to build the link between your customer, your product and your project, to better position your organization for a successful delivery.
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Talent Triangle Alignment
This video qualifies for the following PDUs: | |
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
DAVSC
Total
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
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Acknowledgements: Heather McLarnon and Angel Hernandez
Comments (156)
That's the true spirit of Christmas; people being helped by people other than me. - Jerry Seinfeld |