Successful Problem Solving
May 24, 2016 2:00 PM EDT (UTC-4)
Platform: Adobe Connect
Capacity:
Duration: 60 min
Support: Earning PDUs | Tips For Attendees
Overview
This webinar will introduce problem solving by category of complexity and discuss techniques and methods used for each category. We will discuss and describe the phases of basic problem solving, including developing a problem statement, SMART goal, root cause analysis, and implementing sustainable solutions. Tools and techniques used and proven to ensure successful outcomes and sustainable solutions for problem solving will be discussed and defined.
We will define and summarize the tools and techniques that make up the problem solver’s toolbox.
Learning Outcomes
- Understand problem categories by complexity
- Understand development of a problem statement and SMART goal
- Understand mechanics of conducting root cause analysis
- Understand solution generation and selection
- Understand solution implementation and sustainment
Learning Objectives
| This webinar qualifies for the following PDUs: | ||||
|
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
DAVSC
PMI-CP
PMI-PMOCP
PMI-CPMAI
Total
1.00
1.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
1.00
1.00
|
|
"In the beginning, the universe was created. This has made a lot of people very angry, and is generally considered to have been a bad move." - Douglas Adams |



