Change Success: Driving Outcomes that Matter

How does your organization define project success? In order for a project to be truly successful it must deliver its anticipated ROI/business objectives. We typically evaluate projects on the project management view of success, the Triple Constraint of scope, budget and timeline, but too often within this view of project success we do not consider how well people adopt, become proficient and sustain the change the project brings.

In this interactive session, we support Strategic and Benefits Management and Benefit Management and Realization from the Talent Triangle by challenging the commonly held definition of project success and discussing how change management supports business success and the business outcomes that matter.

Participants will learn a new way to think about change success and critical components of this success. Participants will walk away with some practical assessments that can immediately put into practice to enhance and compliment any project management toolkit.

Key Points:

1. Define project success and why people outcomes matter
2. Understand and be able to incorporate 3 critical concepts (impact, behavior and process) to help better define project success
3. Access tools to be able to put learning into practice immediately.