Project Management

Conflict Resolution

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January 8, 2019 10:00 AM EST (UTC-5)

Platform: WebEx
Capacity:
Duration: 60 min


Support: Earning PDUs | Tips For Attendees

Overview

How much time do we waste thinking about, avoiding or worrying about conflict and what does that do to your work environment?  Conflict does not generally go away unless you actively manage it. The conversations are not always easy, but getting a resolution feels good, especially if you both walk away satisfied. In the webinar, we will explore how to have productive conversations and provide you with a framework where you can be successful in winning a resolution. 

Attendees will be better equipped to manage conflict in a structured way, apply principled negotiations effectively to focus on winning a resolution and learn to identify their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation.

Learning Objectives

How much time do we waste thinking about, avoiding or worrying about conflict and what does that do to your work environment? Conflict does not generally go away unless you actively manage it. The conversations are not always easy, but getting a resolution feels good, especially if you both walk away satisfied. In the webinar, we will explore how to have productive conversations and provide you with a framework where you can be successful in winning a resolution. Attendees will be better equipped to manage conflict in a structured way, apply principled negotiations effectively to focus on winning a resolution and learn to identify their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation.
This webinar qualifies for the following PDUs:
 
PMP/PgMP
CAPM
PMI-ACP
PMI-SP
PMI-RMP
PfMP
PMI-PBA
DASM
DASSM
DAC
DAVSC
PMI-CP
PMI-PMOCP
PMI-CPMAI
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1.00
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1.00
1.00
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1.00
1.00
1.00
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0.00
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Total
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
0.00
1.00
1.00


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