Project Management

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PMO KPI

last edited by: Sébastien MIRANDE on Sep 3, 2024 2:45 AM

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Contents
1 Improved Project Completion:
2 Improved Predictions:
3 Improved Stakeholder Satisfaction:
4 Faster Time-To-Market:
5 Improved Resource Management:
6 Improved Project Management:
7 Optimized Finances:

Improved Project Completion:

Ratio of successfully completed projects to all projects in the portfolio (per period)
Ratio of successful, strategically important projects to all strategically important projects in the portfolio (per period)
Ratio of successfully completed, strategically important projects to all projects in the portfolio (per period)

Improved Predictions:

Ratio of estimated project costs to actual costs
Ratio of estimated project duration to actual duration

Improved Stakeholder Satisfaction:

Average customer satisfaction compared to previous years
Average project employee satisfaction compared to previous years

Faster Time-To-Market:

Time elapsed between project conception and project start compared to previous years
Time elapsed between project conception and project completion compared to previous years
Percentage of projects that have the same progress over X reporting periods

Improved Resource Management:

Number of training courses completed compared to previous years
Relationship of internal project leaders/specialists to externally recruited project leaders/specialists
Number of employees who are assigned to several projects at the same time
Number of projects with resource conflicts compared with previous years

Improved Project Management:

Time elapsed between the occurrence of deviations, risks, conflicts and/or corrective actions
Proportion of active projects without conclusion of contract or placing of order
Percentage of project status reports older than X days
Relation of projects with complete documentation compared to projects without documentation

Optimized Finances:

Analysis of the annual ROI of all projects coordinated by the PMO
Percentage of projects under the agreed budget (compared to previous years)

last edited by: Sébastien MIRANDE on Sep 3, 2024 2:45 AM

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