Project Management

Ambiguity Personas (Part 1): Aaron the Avoider

Lonnie Pacelli is an Accenture/Microsoft veteran with four decades of learnings under his belt. He frequently writes and speaks on leadership, project management, work/life balance, and disability inclusion. Reach him at [email protected] and see more at ProjectManagementAdvisor.com.

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One of my previous employers utilized a methodology to help its employees assess skill strengths and opportunities for improvement. The methodology contained a broad set of core competencies. My favorite core competency was dealing with ambiguity.

The two operative words in the phrase are dealing and ambiguity. Dictionary.com defines ambiguity as an unclear, indefinite or equivocal word, expression, or meaning. Pretty ironic that the word ambiguity has a clear meaning.

My focus in this series is not only about ambiguity, but about how people respond to ambiguity and impact themselves and those around them. It’s not limited to a person’s professional life; ambiguity can manifest itself in virtually any aspect of a person’s life.

Those impacted could be colleagues, family, friends or loved ones. I believe that, particularly as a leader or project manager, your ability to bring clarity to chaos is one of the single most important skills you can possess. AI can certainly help you think through ambiguous situations, but it takes the leader/PM to confidently and rationally drive that clarity across affected stakeholders.

To that end, I’d like to highlight five ambiguity personas in this series. This will help you identify where your strengths or opportunities lie so you can be better at dealing with ambiguity.

Meet Aaron the Avoider


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