Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
When you think of the projects that a national government must undertake, you often think of massive construction jobs that involve bridges, dams or large-scale utility operations to help improve the lifestyle of its citizens. When it comes to technology projects, however, NASA is a formidable force in the development of future ventures.
Driven by its very nature to build new equipment and know-how in order to reach greater goals, NASA stands out as a long-lived and determined place of challenging projects and project management. Life and death, science and exploration, patience and determination--just what kind of person could provide their expertise and thrive in such an environment?
Jerry Madden is such a man. A former NASA Associate Director of Flight Projects at the Goddard Space Flight Center, Madden retired after a remarkable 37-year career as a well-respected and admired project manager. Once he left the agency, he compiled a detailed (and occasionally humorous) compendium of his quotable 100 Lessons Learned for Project Managers (which now actually numbers 128 lessons, but who’s counting?). An interesting insight into the workings of NASA projects, its connection to government agendas and funding issues, and the collaborations of a technocracy, Madden’s list is that rare treat that everyone can read and get something from.