Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Strain the Trainer
Mike Donoghue is a member of a multinational information technology corporation where he collaborates on the communications guidelines and customer relationship strategies affecting the interactions with internal and external clients. He has analyzed, defined, designed and overseen processes for various engagements including product usability and customer satisfaction, best practice enterprise standardization, relationship/branding structures, and distribution effectiveness and direction. He has also established corporate library solutions to provide frameworks for sales, marketing, training, and support divisions.
For those of you unfamiliar with the concept, “train the trainer” refers to programs where workshops help create effective trainers on specific material who in turn can go out and then train others on how to use this material. While it is a technique commonly employed by companies with financial constraints, many industries have incorporated it as their standard means to more fully integrate training into the workforce.
One of the major reasons it is used is that this technique can be organized to quickly dispense information since it calls upon the talents of many people to educate a large organization. Managed and controlled properly, it can distribute a consistent message that keeps associates informed at the same relative time, thus improving the success of the training and its continuity.
Additionally, it is less expensive to run. Keeping a training department totally focused on providing education on a specific technology program is costly, especially for a multi-campus corporation. Creating a body of onsite staff that are also trainer-trained specialists and ready to deploy with little effort is considerably more cost-effective.
Exported Experts
In your organization, there are subject matter experts. These people are superb sources of technical expertise and may perform one-on-one work with others to help them learn the ropes. …
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