A veteran project management consultant shares some hard lessons learned from a challenging international engagement, including the importance of identifying the real decisionmakers early on, and the danger of assuming every project sponsor is willing and able.
Project Yourself is an ongoing series that invites project professionals to share practical advice, personal insights and pet peeves based on their experiences in the field. Anonymity, if desired, is assured. To submit an article for consideration, contact the editor.
I just finished the toughest consulting engagement of my life. It was one of those experiences that you look back on and say, “Gosh, I learned a lot!” — which is code for “That was painful as hell!”
Rewind about two years. We had won a global engagement after a year of excruciating meetings, nit-picky proposal revision and seemingly endless negotiations. We celebrated. But now the challenge was to deliver! Over the next 12 months we worked intensely with nearly 20 senior leaders drawn from four continents. These were business managers with substantial regional responsibilities in a huge multinational Japanese corporation. Because participants were dispersed throughout the world, we bunched our face-to-face work into six action-packed weeks of workshops and several breakthrough projects scattered