The Communication Triangle (Part 1)
As a senior program/project manager I spend most of my professional career in international program/project management, focusing on distributed projects in multi-cultural environments. People I work with recognize me for my ability to assess a situation quickly and define adequate and pragmatic actions to bring projects back on track. My style of management can be characterized as can-do, a pragmatic approach focusing on delivery.
When forces are united, the sky is the limit. Understanding each other is crucial to meeting objectives that cannot be achieved alone, one of the reasons we create projects. Since the early days of mankind, language has been used for communicating—it’s one of the main success pillars a project is built on.
Off-shoring projects, migration of people and changes in work-life balance have direct effects on the project communication and the project success. To be successful, the communication triangle should be respected. The communication triangle needs to be considered in one-to-one conversations but also between project teams, business versus IT and/or project versus the line organization.
Introduction
The communication triangle symbolizes the influences to a personal communication style. Your style is driven by…
1. Language: Your origin plays an important role to your vocabulary, but also the country you were born in.
2. Perception: Your personal evaluation of your view of the reality, which is also effected by short-term observations.
3. Culture: Your background, family, religion and school shape your core values.
These are the three sides of the communication triangle. As you can appreciate your team…
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