Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at [email protected]. Andy's new book Risk Management for Project Driven Organizations is now available.
I don’t want to give you the impression that I’m getting old, but when I first started managing projects I didn’t have access to virtually any of the tools that I have now. I frequently had to recruit members of my team to help carry parts of the project file to the meeting room for the status meeting because they were too heavy to carry on my own. I also had file folders that copies of the status report went into--and a sheet on the front for each recipient to initial after receiving it each week.
Thankfully the world has moved on, and project managers now have a whole host of tools and technologies at their disposal to make their life easier (not to mention to save them from lugging heavy files around the office). In all of this technology, however, we have to be careful--it can help us become more effective and efficient, but it’s not a substitute for good management.
Communication When I first started to learn project management, the person that taught me the basics said two things to me that have stuck in my mind. (They weren’t his quotes, but unfortunately I can’t recall who first said them so my apologies for not giving credit where it’s due.) He said to me:
If you think that you are over-communicating, then you are probably coming close to communicating enough