Transition Management

  Knowledge Management   Lessons Learned   Knowledge Shelf  

In the rapidly evolving information technology (IT) industry, working professionals are striving hard to grow in their career paths by switching over to higher job positions, either in the same company or in a different company. Because this has become a common scenario in the IT world, there is a need for a planned, methodological, and efficient knowledge transition between the individual handing over the responsibilities and the individual taking over the responsibilities. Knowledge transfer or transition is an indispensable factor while developing the business continuity plan in most IT companies. In this article, I would like to highlight the best practices to follow during transitions under different scenarios and the different factors that enable efficient transition management.

Similar to managing any project, a transition should also be considered a project; it needs to be initiated, well planned, executed, and monitored during the course of transition to ensure the knowledge transfer is proceeding per the plan, and then finally closed. This article is based on the five Process Groups in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Initiating, Planning, Executing, Monitoring & Controlling, and Closing.

Transition Initiation

The need for a knowledge transfer arises for a number of reasons:

• A professional moving…

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