Integrated Team Approach in a Client-Supplier Project Environment: A Value Addition to Project Management?

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There  is no argument about the importance of effective team management for the success of any project. At the same time, it is widely acknowledged that team management is one of the most difficult tasks in project management, especially when it comes to managing teams in different organizations in order to meet the same project objectives. Unless this is effectively handled, not only can the current project be derailed, but the project management capability of the organization can also be adversely impacted.

So, how do we manage the team in the current project environment when there are many teams involved in one project delivery? In this article we explore a generic project environment in which there is a client (sponsor) project team and one or more supplier (vendor) project teams working toward a common project goal. Effective management of the project teams within all these organizations is crucial for project success.

Two groups of project management practitioners in two different project domains (construction industry projects [capital intensive projects] and IT service sector projects) were interviewed as part of a case study project, and the following practices and/or steps have been recommended to set up and maintain integrated project teams for a successful project delivery.

Establish the Roles and Responsibilities of Project Team Members

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