PMaaS: Time to Think from Within the Box

Jiwat is a seasoned professional with proven skills and varied academic- and industry-based background in project management. Jiwat brings in contemporary skills and knowledge of current trends in PM.

Project Management as-a-Service (PMaaS) is an emerging approach that signifies a shift in thinking and mindset on how project management can be carried out. It has been touted as a new business model in line with a series of other on-demand, cloud-based service offerings such as Infrastructure as-a-Service (IaaS), Platform as-a-Service (PaaS) and Desktop as-a-Service (DaaS), to name a few (Harrin, 2014).

But the question remains: What exactly is PMaaS, and does it have any practical utility? The answer does not yet seem clear. Apparently, one perspective is that it is a suite of cloud-based solutions that support project planning and assist in project execution, monitoring and control (e.g., PMaaS software solution by Clarizen).

In trying to develop an understanding, we can define PMaaS as an approach to improve the effectiveness of project management within an organization by integrating internal capabilities with expertise and technological solutions from external service providers for demand-driven resource procurement, utilization and management; and real-time project monitoring and on-demand troubleshooting of issues and known risks throughout the project lifecycle.

PMaaS is effectively a contractual arrangement that could be expected to achieve cost and investment …

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