Project Management as a Service: The New Model

Elizabeth is a freelance writer and project manager living and working in London. She run The Otobos Group, a project communications consultancy specializing in project management.

You’ve probably noticed the trend toward things “as a service”. In your company, you might already have infrastructure as a service (IaaS), platform as a service (PaaS), desktop as a service (DaaS) or, more commonly, software as a service (SaaS). They are all ways for businesses to outsource elements of their IT environment to third parties, revolving around the concepts of cloud computing.

But what about project management? Isn’t that a service you offer your internal or external customers?

What is PMaaS?
Let’s start with what project management as a service (PMaaS) isn’t. It doesn’t mean you have to outsource all your project management to a third party who provides you with a scaleable black box solution.

Project management as a service is a shift in the way we think about project management and how we do it. If we accept that project management is about getting new things done through people for other people, then we can start to see that there is a service provider (the project manager and team) and a customer (the person who gets the benefit from the project, normally the sponsor).

To explain more about what I mean, let’s look at how SaaS and PMaaS measure up.

Reducing costs
Many businesses lean toward cloud-based solutions and software as a service because it helps reduce costs; you don’t …

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