The Impact of Technology on Project Execution & Values

  Agile   Artificial Intelligence   Change Management   Communications Management   CRM   Innovation   Stakeholder Management   Strategy  

Digital transformation is a new normal. The pandemic has had an indisputable impact on customer behavior, forcing companies to rethink what needs to change in their business processes—including their products and services, customer engagement and, above all, the capacity of its IT infrastructure to support new business models. Digitalization has become a strong ally for many companies to remain competitive—and technology is now center stage more than ever because the pandemic has changed the way we work and socialize.

But technology itself is not the sole determining factor of an enterprise’s success. Its intensified presence has equipped stakeholders with the right amount of data and intelligence to help them make timely decisions, ones that lead to higher success rates when dealing with change.

Now more than ever, digital transformation has become imperative and is seen—in all its complexity—as an organizational change tool supported by disruptive technologies to help improve company performance and provide a new customer experience. In this context, agility—the ease of adaptation and implementation of new technologies and business strategies—becomes a major organizational challenge.

In this article, we look at this challenge—and at how proper utilization of a wide skill set within the project management discipline can …

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