Your Attention Needed for this Bad Workforce Trend
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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So you don’t want to suffer the cultural Armageddon I described in my last post? Good for you.
But how do you keep these young ruffians (entry-level workers who “lack interpersonal skills, workplace etiquette and emotional intelligence”) from interfering with your project’s performance? Use two complimentary tactics.
Training . . . During your project Activation stage – Train Team step ensure entry-level workers get into some kind of interaction skills training. It will be a shock to them how socially retarded they are, but it’s a whack on the side of the head they need.
Project Values and Expectations . . . To seal the deal you have to communicate early and often that respect and good interactions are expected in your project. Monitor the work teams during the project to ensure that you are getting it! You are asking for behavioral change, which takes time but is much easier if the newbies can mirror the behavior of those with good interactions skills.
You’ll find many articles here on gantthead that describe the details of implementing these actions. You may have ignored them previously because you thought the concepts were not all that important. Well, now you have to deal with this new workforce trend.
Posted on: June 17, 2008 10:58 PM |
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Comments (1)
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 | Anonymous |
So what if the PM himself is interfering with my performance? What if the PM himself is in need of training in interaction skills? What if the PM is the one who needs a whack on the head? What if the PM IS the problem? I've been reading your blogs, and your focus is on the minions, an emotionless, mindless herd, sort of like sheep that don't know which end is up, so they have to be constantly herded and prodded. They don't finish chewing one cud before the PM sends them to another. Therefore, they never really get the flavor of anything, and so the poor sheep become discontent and lifeless. They long for nourishment, and so they begin to look elsewhere. All in all, the PM doesn't have a clue. So why don't you discuss monster PMs? I would be interested in what you have to say about that.
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