Performance Metrics to Force Training Accountability
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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Previously we have looked at trends listed in a SHRM report, and here is another one that will have interesting ramifications for your future projects: “Increased awareness of organization development through evaluation of human performance metrics and the corresponding impact on business outcomes.”
That’s a mouthful, but the interesting ramification is that the use of metrics will allow training to show a financial return – or not. If training programs do not improve organizational development, then metrics will not improve, and then training that is badly designed or badly delivered (or even unnecessary) will be identified and dealt with. It is high time this finally happens, because too much training has been suffering from these three characteristics for too long. Bad training has wasted way more time on your projects than you realize.
Posted on: July 08, 2008 10:53 PM |
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