Avoid These Executive-Style Communication Mistakes
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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Communication is so important for leaders yet the same mistakes are seen again and again. Ronald Crossland lists four assumptions executives make when they communicate that unfortunately – gird yourself for this – are wrong. Executives know this common situation as “the workers are too stupid to understand what I’m saying.”
You have experienced this. Remember the time you listened to the executive make a presentation rife with financial jargon that flew over workers’ heads? Remember the time when the executive used high-level motivational diagrams that did not clearly link to worker actions?
Are we just whining about this? No. We are building up to our point. You have to avoid falling in to the same trap as these executives. Tips in my next post.
Posted on: August 12, 2008 10:07 PM |
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