Conflict & Your Future
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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Times are getting tough and it would do you well to be able to handle conflict effectively. This is a key leadership skill for times like these and you will be noticed whether you are bad at this or great at it. Hint: Being great at it is better for your career.
It's not that workers are suddenly going to turn on each other like so many rabid chipmunks. But there will be snippiness, surliness, shortness and snapishness. This may build into outright conflict, which cannot be ignored.
You may be surprised that to be ready for conflict, to master this important leadership skill, you have to know yourself. Really, it's not just an overused truism. Specifically, you must know what your initial instincts are.
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Do you have a quick fuse? If so, you must slow it down to master conflict management.
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Do you entrench into your own needs when involved in conflict? If so, you must learn to see the big picture when working through the problem.
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Do you hate to be involved in conflict? Most do, but if you know what to do, you will not fear it as much, and be more successful.
Take a good look at yourself and your readiness to handle the many conflicts to come. More in future posts.
Posted on: December 15, 2008 10:01 PM |
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Comments (1)
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Joe,
Conflict Management it is an interesting topic. I suppose our behaviours [and there are many] can trigger conflicts, i.e. the way we assert ourselves, the way we go about things, what we say and how we say it, makes all the difference how others perceive us. In the corporate world there are of course behaviours that will not be tolerated and in severe cases it can lead to dismissal. There is also Assertiveness vs Aggresiveness, this is interesting cause it does depend again on perception, to clearly clarify this, if a person is being assertive it can be perceived as being aggressive, it all comes down to individual behaviours and understanding. My tip is leave your home worries in the home, never take them into work - be professional and if the conflict is work related address it with confidence, calmness this approach will diffuse a potential time bomb exploding out of proportion.
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