Project Management

Benefits Realization in Pulse of the Profession

From the Benefits Realization Blog
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This blog will look at the practice of benefits realization and how it applies to both Program Management and the overall Portfolio, Program, Project Methodology (as well as Business Analysis and Organizational Change Management)

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The 2015 PMI Pulse of the profession continues to stress that mature benefits management practices distinguish high performing organizations from less successful ones.  Besides obtaining higher success rate at meeting project objectives, organizations with mature Benefits Realization maturity have better on-time and on-budget results.  The text below is extracted from PMI’s annual Pulse of the Profession.

Benefits realization illustrates—and measures—precisely how projects and programs add true value to the enterprise. Organizations that implement benefits realization programs understand this value, because they are capturing the hard facts needed to showcase the return on their project management investments.

But far too few organizations have effective benefits realization programs in place—in fact, many have no program at all—so they are missing an opportunity to understand what would help them increase the rate of project success. We need to continue studying the challenges of benefits realization to gain insight into ways organizations can meet those challenges.

Our 2015 Pulse research indicates that only one in five organizations reports having a high level of benefits realization maturity. While low, this still represents an increase of 63 percent since 2013, indicating a high level of interest in this topic, even while organizations struggle to become adept at it. High performers are over four times more likely to report high benefits realization maturity (39 percent compared to 9 percent of low performers), because they recognize it as a business imperative.

In addition, organizations that report high benefits-realization maturity have significantly better project outcomes, as noted in the chart. Benefits realization is challenging, but when executed well, it helps ensure that the outcome of a project produces the desired benefits, as projected in the business case. This is achieved by establishing, measuring, and communicating the results of an organization’s initiatives. Such insight into performance is also an essential planning tool for future projects and resource allocation, including talent.

“What we are realizing now is your performance in the job today is what is actually going to dictate work that you get tomorrow,” said Mark Childers, PMI-ACP, PMP, Project Manager III, DOD & State, FLUOR Government Group.

While we have seen a significant increase in the number of organizations that are highly mature with this competency, we still see a lower-than-ideal percentage of organizations investing in benefits realization, considering the return.

Organizations with mature benefits realization processes can benefit from:

•        Clearly identifying the strategic rewards prior to starting a project

•        Effectively assessing and monitoring risks to project success

•        Proactively planning for making necessary changes in the organization

•        Explicitly defining accountability for project success

•        Routinely extending responsibility for integration to the project team

 

A combination of Organizational Agility and compliance to mature Benefits Realization Practices will help an organization achieve superior results andtranslate into a competitive advantage.


Posted on: March 28, 2015 06:15 PM | Permalink

Comments (7)

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Rosalinda Bernabe Product Management ServiceNow Integration Program| SMBC Group North Carolina, United States
how do you think Benefits Realization can be done by the PM since most of the projects was assigned to the PM after the approval so that benefits realization or deliverables that would be delivered by the project has been measured and documented by other team members and PM was not given an opportunity to be involved.

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Dave Davis Senior Project Manager| Cincinnati Children's Hospital Springboro, Oh., United States
Rosalinda,

Excellent observation, the PM influences Benefits identification, will not define the Benefits.. Benefits are defined at the program level and projects (components, outcomes, capabilities, or whatever the objective of the project is) are intended to deliver a change in order to help the Program realize the Benefits.

The PM will need to understand what benefits are being delivered by the project and make sure they are understood by the team, reflected in the scope and are a key factor in any change request decision. The PM is a tactical implementer and will influence the Program Manager and Business Sponsor on Benefits decisions.

You actually highlight a bigger issue and that regards the organizational maturity for benefits realization. It is not just a project function, but it needs to be an integrated part of the entire methodology and process for doing the right projects. The project manager is responsible for doing projects right!

If the organization (sponsor) is only tracking Time, Cost, and Scope, than Benefits definition and realization will fail. But hopefully, the PM will have input into the Benefits for a project (discussion with the Program Manager, acceptance (creation) of the Project Charter, and Organizational acceptance of the project deliverables.

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Rosalinda Bernabe Product Management ServiceNow Integration Program| SMBC Group North Carolina, United States
Thanks, so for saying that my question is valid.

There are some major projects in which lots of investments are required by the performing organizations but the benefits are only to comply with the policies, regulations of the country/industry. So, there is no actual monetary benefit and the payback is not good, so does this exclude the benefits realization methodology/practice area?

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Dave Davis Senior Project Manager| Cincinnati Children's Hospital Springboro, Oh., United States
Yes, very valid point. Steve Jenner (APGM - Managing Benefits) discusses the 3 E's (Economy, Efficiency, and Effectiveness) and defining the Benefit model for compliance projects. Think economy and lowest costs to provide the benefit of staying in business and the avoidance of penalties.

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Rosalinda Bernabe Product Management ServiceNow Integration Program| SMBC Group North Carolina, United States
Dear Davis, your recommended book, I will definitely buy or borrow. Most of my projects are regulatory....

Looking forward to your new article.

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RAMESH PB Authorised Training Partner - PMI for PMP & PMI-ACP| education Chennai, Tamil Nadu, India
Davis, a project manager can manage risks that impact success criteria (far beyond traditional time, cost, scope) and identify strategic goals prior to start of project (if he happens to be involved in business case development). But how can a project manager usher in organizational changes or define accountability for project success and therefore how can he provide oversight to a process far outside his realm. Then what role does operations teams have if they cannot use the roll out or confirm the benefits. Once project results become BAU, what role does a project manager have. This expansive PM role is also echoed in PMBOK6.

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Mansoor Mustafa Senior PM| Government Department Rawalpindi Punjab, Pakistan
thanks for sharing

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