The Key Phrase To Manage Negative Feelings in the Workplace
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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Here's the key phrase to trigger your memory when you are trying to remember how to dampen the impact of negative feelings in the workplace: ventrolateral prefrontal cortex.
Sure, it may seem obvious now that you know it, but it took brain scientists untold thousands of dollars to show through special brain imagery that when people put their feelings into words, it puts them at ease. The happy place turns out to be the ventrolateral prefrontal cortex.
You can save your projects untold thousands of dollars in this horrible global economy which has begat highly stressful workplaces. Just enable workers to talk about their trials and tribulations. They don't have to talk to you, just to someone - your employee assistance program, each other, significant others, other workers in similar circumstances. Tell them it is important that they talk to someone. Explain it in a way that is consistent with your organizational culture, which probably means that you don't want to mention "ventrolateral prefrontal cortex" unless you're in the health care field. Maybe not even there. Just tell them it works.
Posted on: February 18, 2009 09:58 PM |
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Comments (2)
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Hans Robbers
Senior Director| Salesforce
Vlissingen, Netherlands
Talking about feelings might be useful and might help to improve them to be at ease. However I also experienced the proejct ended up in a negative spiral and also newcombers where influenced.
I think the key of this in the word. Ventilating your feelings need to happen in a controleld way and in such a way it is beneficial to the project and its members
Zina Rambo
PMO Manager| Cisco
Durham, Nc, United States
Communicating your thoughts and feelings can be fine but at times I have found that there are some people who won't be happy or satisfied, no matter what. Their negativity can be like a cancer that spreads throughout the team.
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