Do Project Managers Really Make a Difference in Project Success?
From the Strategic Project Management Blog
by Ty Kiisel
Now considered one of the greatest military figures in history, General George S. Patton never suffered a major defeat in World War II. Credited with introducing armored warfare into the U.S. Army, Patton proved to be one of the most outstanding front-line commanders of the war.
Patton is remembered for his fierce determination and showmanship, often appearing in full dress uniform adorned with medals and ribbons—including the .45 caliber, ivory-handled pistols he wore on his belt. By the end of WWII, "Old Blood and Guts" had lead the Third Army to liberate or conquer 81,522 square miles of territory. Patton's greatest success was his ability to lead men in combat and motivate them to succeed against great odds.
In a post written by Cindi Smith, she asks "Does a successful project manager = a successful project?" I certainly believe it can. I agree that there is much more to a successful work management approach than establishing
milestones and assigning resources. Part of what made the Third Army successful in battle was the leadership of "Old Blood and Guts." Below are five leadership skills shared by successful project managers:
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A collaborative management style: Engaging the team and stakeholders in problem-solving and decision-making is critical for work management success.
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Adaptability: Project teams and individual projects are always different. Successful project managers are able to adapt and overcome the challenges new projects present. A fluid project management approach is a very effective method for managing project-based work.
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"Figure-it-out" resourcefulness: This implies creativity and occasional out-of-the-box thinking to solve problems along with a tenacious, never-give-up approach to overcoming obstacles and resource allocation issues.
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Highly-developed communication skills: It's paramount that project managers are able to effectively communicate with stakeholders, project teams, and their peers. If project managers are unable to customize their communication style to the appropriate audience, success will be elusive.
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Flexibility: Adapted from a line in To a Mouse, by Robert Burns, "The best laid plans of mice and men often go awry." No matter how well a project is planned, there will always be something or someone that throws a monkey-wrench into the works. Flexibility is the genesis of creative thinking—which is critical for project success.
Are there any other skills you would like to add to the list?
Posted on: July 23, 2010 02:54 PM |
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Comments (3)
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Josh Nankivel
Engineering Project Manager| Apple
Sioux Falls, Sd, United States
I think competence on the part of the project manager does play a significant role in project success, but it's important to note that many other factors are involved as well.
In "The Black Swan" Taleb makes this point eloquently. In matters of war I think chance has more to do with historical figures than most people realize, and even though Patton may have been very competent I think it likely that he is among many possible individuals who could have been selected for notoriety and wasn't necessarily the most competent, or even in the top 10 of his contemporaries. We tend to underestimate our lack of knowledge and the hidden evidence we'll likely never know about.
For most projects I think the problem is less severe and success can be better correlated with competency. Let's just remember; successful projects take much more than just a competent project manager. The team, customer, sponsor, and other stakeholders all play a role. The environment within an organization, industry, and economy as a whole play a factor.
Our minds like the black and white causal links we tend to infer; but the world doesn't really work like that.
-Josh
pmStudent e-Learning
Douglas Brown
Business Advisor| Decision Integration LLC
Alexandria, Va, United States
I'm not sure that even Patton, who was a shameless self-promoter, would have taken credit for "collaborative management". Probably the relevance of Patton to PM was that he got great results -- and other leaders with totally different styles and personalities also got great results. Other generals with outstanding experience, success at lower levels and sound technical skills were unable to generate success because they lacked a certain something. If we know what that was, a priori, then we would not have put them into a position in which they would not succeed - in a profession where the troops pay the ultimate price for their leaders' failures. I must say that more or less the same is true of successful PMs. They are not all cut from the same cloth, and some of them not only get away with but are idolized for behavior that would be career-ending for other people in exactly the same setting. If we could just figure out what that certain something was...
Luis Branco
CEO| Business Insight, Consultores de Gestão, Ldª
Carcavelos, Lisboa, Portugal
Dear Ty
Interesting your reflection on the topic: "Do Project Managers Really Make a Difference in Project Success?"
Thanks for sharing
Important tip to remember:
"Five leadership skills shared by successful project managers:
- A collaborative management style
- Adaptability
- "Figure-it-out" resourcefulness
- Highly-developed communication skills
- Flexibility "
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