When the Fickle Finger of Fate Pointed at Me - Part 2
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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This employee was given a long leash, being seen as successful on many levels. Still, there were more incidences of unusual behavior. Once there was a meeting involving restructuring decisions where she was a participant. When discussion was not going her way at one point, she got down on her knees and started ranting.
Long story short: The employee exhibited operational successes and inexplicable behavior for a couple of years. I moved on to another department. Then a new accounting manager was hired. On a routine audit, he found classic expense report "double dipping" by the employee. She was convicted.
Looking back, her behavior could have indicated a very strong desire to get her way. That may have suggested a potential to obtain more than she was due.
I don't know. I do know that I learned to have a different view of what an "enlightened" supervisor is. I'm not cynical, mind you, just not so strongly a believer that employees will do the right thing. And I'm more pragmatic. I document everything, just in case a trend develops later. Even a weird trend. No matter what your definition of enlightenment is, document behavior of employees. Make it a habit.
Posted on: February 20, 2007 06:20 AM |
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