Project Management

Building Positive Relationships with Project Sponsors

From the Strategic Project Management Blog
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As an "accidental" project manager, it's very satisfying to contribute to the project management community online with anecdotes and stories I've picked up from my own experience. I hope you enjoy our daily conversation.

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Cogs in the MachineIt's all up to you.

In large part, the relationship you foster with project sponsors is up to you. Everyone, including the project sponsor, has a role to play that helps determine whether a project is successful or struggles. However, unlike most members of the team, a project sponsor might not completely understand his or her role. With that in mind, here are some suggestions for keeping sponsors engaged and participating:

  1. Schedule regular meetings (usually monthly) with sponsors, team members and other important stakeholders: This my be a good time for a quick status update; but more importantly, it is a time for reinforcing the value and significance of the project in terms of business value and the sponsor's commitment to helping the team.
  2. Educate the sponsor on their role as part of the team: The sponsor has an important role as project advocate in steering/stakeholder committee meetings to communicate with other stakeholders and provide visibility to executives. Don't assume your sponsor understands his or her role, you may need to provide a little guidance so they know what they're supposed to do to help the project move forward.
  3. Don't neglect impromptu one-on-one time with the project sponsor: Make sure your sponsor is willing to have the occasional informal meetings when needed. It's not only important to cultivate the relationship with the sponsor—your success impacts their success within the organization.

Keeping sponsors engaged often makes the difference between a project that succeeds and one that fails. Project management tools that facilitate sponsor and stakeholder communication can make this easier, but regardless of whether or not it's part of your work management solution, allowing project sponsors to sit on the sideline isn't a good idea.

How do you keep your project sponsors involved? Is there anything we can add to the list?

 


Posted on: March 08, 2011 10:35 AM | Permalink

Comments (2)

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Sunando Chaudhuri Director - PMO & Governance| Modon Dist: Burdwan, West Bengal, India
Thanks Ty for bringing this up and I absolutely concur to what you say.

What I would like to add to this is the right expectation that you get talking to the sponsor. What I mean here is the sponsor has some expecation the project is supposed to deliver but quite often we see that as there are people in between and when the communication is transmitted across various layers, the objectives/ expecations are not always communicated as per the sponsor''s expecatation.

Thanks.

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Ty Kiisel Manager Social Outreach| AtTask Lehi, Ut, United States
Sunando,

I think you're right. The more layers we add to communication, the more convoluted it becomes. I think it's important that we encourage visibility from the top (making it possible for everyone to completely understand the vision of a project) and from the bottom up (giving decision makers visibility into what's happening on the front line).

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