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In my last entry, I noted the good news that communication has been proven to improve performance. Now it’s time for the bad news. First, a question. Do you remember getting support for your project communications recently? Special training? Targeted coaching from specialists? Probably not, according to the study.
That’s too bad because the same study mentioned in my last entry also showed that more and more major communication responsibilities are being delegated down the organizational hierarchy, potentially to project managers. Maybe you have experienced this.
Let’s put it together now: Effective communication has been shown to improve performance and lower turnover. Simultaneously, responsibility for communication is being delegated down the hierarchy, without the proper preparation of those who are doing the communicating.
That, my friends, is a loss of opportunity.
Posted on: April 09, 2007 08:38 AM |
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