Project Management

Are Your Team Members Engaged?

From the Strategic Project Management Blog
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As an "accidental" project manager, it's very satisfying to contribute to the project management community online with anecdotes and stories I've picked up from my own experience. I hope you enjoy our daily conversation.

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Engaged TeamI don't think there's any question that when team members are engaged in what they're doing, we get their best work. The evidence clearly shows that there is a strong connection between employee engagement and performance. With that in mind, the other day I came across the following questionnaire created by The Employers Council that will allow you to score your team. On a scale of 1 (almost never) to 5 (very common), rate your team:

  1.  More than half of my team routinely exceed performance expectations
  2. Team members regularly take on new challenges and learn new skills
  3. Team members understand how their job fits with the objectives of the project and overall company strategies and goals
  4. There is a clear sense of collegiality with the team
  5. Team members routinely recommend the organization to others
  6. Problems are proactively approached, rather than reactively addressed
  7. A significant number of new and creative ideas have come from team members in the last six months
  8. Customers are wowed by the service they receive
  9. Managers are active advocates for their team members
  10. Team members believe what their managers tell them
  11. Managers understand the expectation to and deliver on actively helping their team members develop new skills for current and future positions
  12. Managers structure jobs with clear expectations and take into account the interests of team members
  13. Managers understand the different communication styles of their team members and adjust their communication to meet team member styles
  14. The company retains top talent

Add up the total score. 70 is a perfect score. 45 is about average, which obviously leaves room for improvement. If you're below 45, you probably need to take a good hard look at what you can do to better engage the members of your project teams.

How did you score?


Posted on: July 21, 2011 10:25 AM | Permalink

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Julie Goff Brisbane, Q, Australia
I would add one more;
Team members regularly challenge and debate with each other.

Healthy "conflict" leads to a better outcome and avoids "group think". A team that always agrees with each other whilst 'nice" to work in does not push the boundaries and expand their thinking. A team always needs the devil's advocate role.

As an aside, diversity within a team is also essential to ensure that more ideas and directions are explored as each person has their own differing life expiences to bring to the team.

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