Communication and Its Effectiveness

 

Communication is the key to success of any engagement, whether it is a Project Management, Program Management, relationship, presentation or even a still picture.

A technical view of what is communication before exploring more:

“Communication is an exchange of facts, ideas, opinion, emotions by two or more persons.” [Source Newman and Summer, Business Communication and Executive Effectiveness, Symbiosis Center for Distance Learning.]

Diagrammatic representation of Communication as taught in schools:

In nutshell, Communication is an art to transform any idea to Receiver and generating Response.

Some more lights on types of communications

-Written: emails, proposals, letters, memos and reports

-Verbal: Speech, lecture, presentation..etc

-Body Language: Facial expressions, Eye contacts, Gestures, Appearance

Why communication effective is important?

• To transform ideas in correctly to produce results
• To get objective or goal achieved as desired/planned
• To let vision transforms into reality
• To let receiver gets the right message with right emotions and feelings

Now, the key of the whole conversation! How a communication can be effective? Some of the tips from my experience:

• As you the source media is a key of entire communication process, so use the right medium and carrier to communicate e.g. If HR wants to communicate change in office timings, it cannot be through notice boards or verbal, it has to reach to each one definitely so send it through memos or emails.
• Communication should be precise having sufficient content to explain the subject, matter, action and post action need.
• While presenting, speak in a subtle tone, constant pace and take appropriate pauses. Prepare well in advance to avoid stupid flow mistakes.
• While in person formal communications make eye sustained eye contact, speak to the point; make positive gestures, my favorite keep Head High Shoulder Back!
• While presenting, use pictures, signs rather texts to convey idea. A diagram can explain the concept in seconds than reading multiple bullets.

One good thing always remember… “A man is identified by dress and address”.

Comments invited. More to come in next blog….Effective presentation skills.

Happy Communications!