A Better Way
From the Eye on the Workforce Blog
by Joe Wynne
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.
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Categories
Artificial Intelligence,
Benefits Realization,
Career Development,
Change Management,
Communications Management,
Complexity,
Decision Making,
Employee Engagement,
HR Mgmt,
Innovation,
Leadership,
Learning,
Manage People,
Organizational Culture,
Performance Improvement,
Recruiting,
Risk Management,
Robotic Process Automation,
Schedule Management,
Stakeholder Management,
Teams,
Worker Selection
Date
OK, yesterday I was feeling bad vibes or something, so I was only able to think of ways to shut down the possibility of a solution. Much better today, so I can help you let the employee come up with a solution that the employee ‘owns’. Very important. This can be tricky, no doubt about that, but you can do it by avoiding preachiness and using the Socratic method (‘questioning’ for those who are classically challenged) Thusly:
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What can you do to make sure we get the results we want?
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What can you do to make sure you get better results?
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How can you handle this better next time?
Once the employee and you have agreed to a solution, the employee then owns that solution. It’s much better than you forcing a solution. When a forced solution fails, you are to blame, even if you aren’t. When the employee owns it, the employee will most likely carry it out, whether that is
It works. But practice to make it a habit.
Posted on: July 11, 2007 09:14 PM |
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"It's kind of fun to do the impossible."
- Walt Disney
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