The Intersection of AI and Ethics
From the Voices on Project Management Blog
by Cameron McGaughy,
Lynda Bourne, Kevin Korterud, Peter Tarhanidis, Conrado Morlan, Jen Skrabak, Mario Trentim, Christian Bisson, Yasmina Khelifi, Sree Rao, Soma Bhattacharya, Emily Luijbregts, David Wakeman, Ramiro Rodrigues, Wanda Curlee, Lenka Pincot, cyndee miller, Jorge Martin Valdes Garciatorres, Marat Oyvetsky
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Date
by Wanda Curlee
Imagine this: You’re walking in San Francisco, California, USA, when you spot an out-of-control trolley car headed toward a group of five people working on the track. You yell for them to get out of the way, but they don’t hear or see you. You’re standing next to a switch, which would send the trolley on a different track. But there’s one worker on the alternate track who, like the five other workers, doesn’t hear you or see the trolley.
You have a choice: Do you flip the switch? Do you take one life over five?
There is no right or wrong answer. It’s an ethical dilemma.
As project managers, we routinely face dilemmas, although they’re not typically as dramatic as the trolley scenario.
In project management, our answers to ethical dilemmas are typically driven by our moral compass or the company’s statement of ethics. Does that mean we are correct? Correct by whose standards?
The rise of artificial intelligence (AI) could bring new factors into our decision-making process. As project managers, we will use AI to make decisions or assist us with decision making. What the AI tool(s) decide to present can drive our decision making one way or another. What happens if AI presents us information that compromises the safety and efficacy of the projects? What happens if AI makes a decision that seems innocent but has dire consequences based on the logic tree—results that you, as the project manager, might not be visible to?
When revealing an ethical issue in a project management logic tree, it would seem that the decision making should be automatically deferred to the project manager. But whose ethics are used to decide when there is an ethical dilemma? What may seem a common decision to you is an ethical one to someone else.
AI is coming. It most likely will arrive in small bits, but eventually, it will be part of the project management landscape. So take steps to prepare now. Make sure you help with AI decision making when you can; participate in studies and surveys on AI and project management; study ethical dilemmas in project management and understand how the AI tool(s) are coded for ethics.
Be ready because project management is getting ready to change, not by leaps, but by speeding bullets in the near—and not so near—future.
Posted
by
Wanda Curlee
on: November 19, 2018 02:58 PM |
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Comments (49)
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Wanda Curlee
Dr. Wanda Curlee| PMI
Ferguson, NC, United States
Anthony - Thanks for your comment. I do agree that PMs need to always need to do the value add even when AI is involved.
Valerie Denney
Associate Professor| Embry-Riddle Aeronautical University- Worldwide
Cleveland, Sc, United States
Wanda, Thanks for the thoughtful discussion. I believe that project managers, today and in future need to continually evaluate the changing landscape. Project management, as a discipline and a profession is not static primarily because the environment is not static. The over-availability of data makes this challenging. Part of the role of the PM is to not only collect data, but evaluate the accuracy, and determine what to DO.
The analysis of lots of data is a perfect place for increased AI
Wanda Curlee
Dr. Wanda Curlee| PMI
Ferguson, NC, United States
Valerie - Thanks for your comment. I agree project management will continue to change as the work environment does. AI and IoT will be there to help the project manager.
Joao Sarmento
Senior Project/Program Manager| UNITEL
Luanda, Luanda, Angola
Thanks for sharing!
Ethics probably won't change that much, but the way we implement decision making might change quite a bit and we must make sure ethics is taken into account
Wanda Curlee
Dr. Wanda Curlee| PMI
Ferguson, NC, United States
Joao - Thanks for your comments. I do believe ethics in each culture will change as different generations come along which might affect decision-making.
Ashutosh Trivedi
Director - Delivery & Operations| AnakyticsFox Softwares Pvt. Ltd.
Kanpur, Uttar Pradesh, India
Wanda - I believe some tasks should remain be with Humans speacially where emotions are attached. There is always ongoing debate that if Science is a boon and bane ...
Wanda Curlee
Dr. Wanda Curlee| PMI
Ferguson, NC, United States
Hello Ashutosh - Thanks for your comment. I, too, believe the value add tasks should remain with humans. However, sometimes our emotions guide us to make the wrong decisions such as for risks. So there must be a balance.
Luis Branco
CEO| Business Insight, Consultores de Gestão, Ldª
Carcavelos, Lisboa, Portugal
Dear Wanda
Interesting your perspective on: "The Intersection of AI and Ethics"
Thanks for sharing
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