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As a project manager, you depend on senior management to create an environment where your project can succeed. A major part of this environment is created by communication. Good communication. So how are your senior managers doing?
When HR executives were asked to rate their senior management’s communications with employees, about half gave a grade of C or less. Not good. What’s the problem? HR executives said that, among other problems, there was too much reliance on
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e-mail to the detriment of face-to-face interaction,
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a single message, rather than continuing communications
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no feedback loop between employees and senior management.
Hardly anyone complained of too much communication.
It’s difficult for me to see why, in this day and time, senior manager continue to bungle their communication. But if you are having the same problem, it is worth your time and effort to get more high quality communication from senior management into your project. Perhaps getting help from HR is in order. They seem to be miffed.
Posted on: August 30, 2007 10:45 AM |
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