Guessing is not a strategy: How to build decision velocity with AI and real-time data
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Sometimes the highest-performing workers are the worst to manage. It makes you wonder why you worked so hard to get them in your workforce. They prefer their own way to anyone else’s and can intimidate or frustrate others. When you call them on any problems, they act like the attention-starved wife in a soap opera. “You never give me any attention. Then just complain!”
These days we are trying to get as many high-performers as possible and there is a lot of competition for these workers. You need to be able to manage them.
It would help if you had some practical tactics to work with these “divas” or “prima donnas” as they have been called. This extensive feature article, written for small businesses for some reason, has a lot of great tips based on interviews with managers who are good at managing these “toughest” employees. The tips include:
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Establish credibility, either by being excellent in your field, through ethical behavior, etc.
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Create a clear vision for your team.
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Make these individuals feel valued (details in the article)
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Let them vent – and listen. Anxiety over work goes with big egos sometimes.
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Set high standards
There are a lot of specifics from leaders of four separate teams, any of which has characteristics like yours. I’ll have a question for you in tomorrow’s post regarding motivation, based on details in this article.
Posted on: October 24, 2007 10:24 PM |
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