Project Management

Are You a Wisdom Hoarder?

From the Helping Project Managers to Help Themselves Blog
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Fred was livid with his performance appraisal. He had consistently been a strong project manager in his organization for several years, having received top-of-tier raises and bonuses from Gary, his previous manager. Earlier in the year he was reorganized into a new organization led by Janet, a seasoned and well-respected leader in the company. While Fred’s raise and bonus were respectable, he was not rated in the top tier of the organization. The two sat down to discuss his performance appraisal.

“Janet, this is the first time since working for this company I haven’t gotten an outstanding rating. I delivered everything on time, on budget, and within scope. Gary always gave me an outstanding rating and I did everything this year I’ve done in the past. What gives?”

“I’m glad we’re talking about this, Fred. Do you remember the discussion we had when you first joined my organization?”

“I do,” Fred said. “We talked about needing to be excellent in our delivery.”

“Yes, and what else did we talk about?”

Fred stopped for a minute, trying to remember what Janet was referring to. Janet took his pause as not having an answer.

“Let me help you,” Janet said. “You are one of the most senior project managers in the organization and you have a lot to teach those coming up behind you. I asked you to mentor Gail. She’s an up-and-comer with a lot of potential. She told me you only met once and that the only advice you gave her was to work hard. Do I understand that right?”

“Well, we just couldn’t find convenient times to meet,” Fred stammered.

“Come on, Fred, in six months you couldn’t find time to meet with her? Growing her skills is something I care deeply about, and I wanted you to invest in her. You didn’t do it. Why?”

“Look Janet, you pay me to deliver projects. That’s what I do.”

“Fred, at your level your job is more than delivering projects on your own; it’s also about sharing the wisdom you’ve accumulated over the years to help others deliver on time, on budget, and within scope. Are you concerned that sharing wisdom with other project managers might mean another project manager delivers results and gets rated higher than you?”

Fred sat quietly, stunned by Janet’s insightful question.

“Fred, let me help you with this. I value outstanding delivery across the organization and place a very high value on those who transparently and candidly share their wisdom with others to help everyone be successful. There is no room for wisdom hoarders in my organization. Do you understand?”

“Um, yes,” Fred said. The two continued discussing the rest of Fred’s performance appraisal.

“Good talk, Fred. Please think about wisdom hoarding and how to work on that, OK?”

“OK.” Fred left her office and walked back to his cubicle.

“Am I really a wisdom hoarder?” He thought to himself.

To understand a wisdom hoarder, we need to look at the definition of a wisdom steward. A wisdom steward is balanced in how she seeks and shares wisdom. She humbly and genuinely seeks wisdom to help her make a sensible decision. At the same time, a wisdom steward transparently and candidly shares wisdom with others to help them make sensible decisions. The seeker and sharer roles are equally respected and practiced by the wisdom steward with the goal of embracing success for both herself and others.

Let’s look at the motivations of a wisdom hoarder. The hoarder, like the steward, genuinely and humbly seeks wisdom. The big difference comes with sharing wisdom. While the steward transparently and candidly shares wisdom, the hoarder is guarded in the wisdom he shares. The hoarder uses his wisdom as a competitive advantage over team members he views as threats. The hoarder typically shares wisdom he considers limited in value, keeping the crown jewels for himself. The hoarder doesn’t seek and share to improve himself and others, but he seeks and shares to improve only himself in order to gain a leg up on perceived competition.

Who are the hoarder’s competitors? Certainly there are business competitors in a marketplace where trade, patent, and intellectual property secrets need to be contained. By all means, wisdom needs to be guarded with those entities. The competitors I’m referring to are those on a team who should be working together to help each other be more successful. When a hoarder views team members as competitors, the hoarder’s motivations become divisive.

Are you a wisdom hoarder? Ask yourself these questions:

  • Are you selective about who you share wisdom with?
  • When sharing wisdom, do you suppress facts that might weaken your competitive advantage with peers?
  • Do you seek wisdom in part to help you gain a competitive advantage with peers?
  • Do you suppress discussing lessons learned that would make you appear weaker to your peers?
  • Do you share wisdom with your boss to make you look stronger than your peers?

Wisdom hoarders genuinely seek wisdom and guardedly share to protect their competitive advantage. If this is you, do some serious introspection to help you transform from wisdom hoarder to wisdom steward.


Posted on: July 05, 2021 04:25 PM | Permalink

Comments (7)

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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Dear Lonnie,
What a nice stuff....Wisdom steward Vs Wisdom hoarder

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Lonnie
Very interesting theme that brought to our reflection and debate

Thanks for sharing and your opinions.

Apparently it was more important to Janet that Fred share his knowledge with Gail than deliver his projects on time, on budget, and within scope.

What trade-offs did Janet offer Fred, other than having to do her job, but also mentoring Gail?

In your opinion Fred should mentor Gail pro bono?

avatar
Lonnie Pacelli Author & President| ProjectManagementAdvisor.com Bellevue, Wa, United States
Thanks Luis. Fred needed to do both; mentor as well as deliver projects. Janet asked him to do both and he only did one. No he should not have to mentor her for free; Janet made it part of his job.

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Lonnie
Thanks for your comment in response to what I wrote.

When reading the text I got the feeling that the Project Manager was asked for more work offering him the same compensation

In my opinion this should have been negotiated in advance

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Alain Lanouette Candiac, Pq, Canada
Hi Lonnie,
this is a very interesting post. I would have liked to catch Gail's point of view and have some suggestions how to handle the situation if Fred is keeping some information or being a wisdom hoarder... beside asking Janet help on the matter.

Thank's

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Shelby Wilson New Zealand
Great article thanks Lonnie.

@Alain I think this is where leadership and culture come to play. If Fred has only ever been rewarded for hoarding wisdom Gail needs to take her time shifting this behavoiur. Her own actions are important here, how does she show that you can be a wisdom steward and still a high performing PM? I think she should have checked in earlier than the performance management meeting though, showing how important the behaviour to her. There shouldn't be any surprises in these meetings!

@Luis, you make an interesting point. Do you think that the mentoring of staff needs to be a specific job responsibility people are reimbursed additionally for? It sounds as if Janet has a very different team culture to Gary so is reimbursement the right way to try bring Fred along with the transformation? I understood that the point is, regardless of position and authority, we should all be sharing our wisdom. Mentoring should be a two way relationship, and I don't see that as being about money or trade-offs but being a learning organisation.

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Chaitanya Gore Thane, Maharashtra, India
In my opinion, mentoring is not a full time job whereas delivering projects is. However, one should be READY to mentor others, it is question of mind set and willingness.

To put quantitatively, if we square "a" and "b" individually and then sum up, we get (a^2 b^2). But if we sum up "a" and "b" and then square them up, we get (a^2 2ab b^2). That "2ab" is power of mentoring.

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