Over the years and many projects, I learned that stakeholders do not all need the same information. An executive may want a concise view of progress, risk, and decisions. A technical stakeholder may need detailed information about an issue. A customer may be primarily concerned about impacts and outcomes. Yet project communication is often created once and distributed to everyone.
AI provides an opportunity to change that. Section 3.1.3 of PMI’s Standard for Artificial Intelligence in Portfolio, Program, and Project Management encourages using AI to tailor messages for different stakeholder groups and communication channels. For most project professionals, a chatbot offers a simple way to put this idea into practice.
I suggest using the following Stakeholder Communication Prompt Template.
Give the chatbot the project information and specify:
- Stakeholder: Who will receive the communication?
- Purpose: What do they need to know or do?
- Priorities: What matters most to this stakeholder?
- Detail: How much information do they need?
- Tone: Executive, technical, conversational, urgent?
- Format: Email, briefing, presentation, or status update?
- Action: What response or decision is required?
An important value of AI is its ability to help us communicate more effectively with each stakeholder.
Posted on: October 05, 2026 08:00 AM |
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