Guessing is not a strategy: How to build decision velocity with AI and real-time data
June 10, 2026 | Live Webinar
Have you noticed a problem with your youngest workers? The Society for Human Resource Management is reporting (in a pdf) an unfortunate trend: “More and more entry-level workers lack interpersonal skills, workplace etiquette and emotional intelligence.”
I’m sure we can all speculate about what’s behind this trend (social trends in general, bad parenting, a childhood of interacting through technology rather than face to face, etc., etc.), but that’s not going to solve any problems. And there are problems. Here’s what may happen next:
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Younger workers frequently offend and frustrate key older high performers.
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Increased conflict caused by awkward entry-level behavior reduces ability of teams to produce.
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Your projects are more difficult to manage because people cannot work together effectively.
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A new culture of disrespect and selfishness grows, pushing ever more good workers to leave .
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The new culture takes hold, turnover increases, workforce effectiveness free falls, bad managers move up.
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The environment makes it impossible for your projects to be successful.
So it is important to nip this in the bud. I’ll discuss what to do in my next post.
Posted on: June 14, 2008 03:54 PM |
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