Project Management

Eye on the Workforce

by
Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

About this Blog

RSS

Recent Posts

Leading Via a Workforce Skills Readiness Check  

Help Your Team Succeed as AI Reshapes Delivery

Show an Explorer's Courage in Today's Work Environment

Facilitating Team When Given New Tight Budget Part 2

Facilitating Team When Given New Tight Budget

Categories

Artificial Intelligence, Benefits Realization, Career Development, Change Management, Communications Management, Complexity, Decision Making, Employee Engagement, HR Mgmt, Innovation, Leadership, Learning, Manage People, Organizational Culture, Performance Improvement, Recruiting, Resource Management, Risk Management, Robotic Process Automation, Schedule Management, Stakeholder Management, Teams, Worker Selection

Date

Use Teams to Help Marginal Employees Quickly

linkedin twitter facebook Request to reuse this  
Continuing from the last post on helping marginal performers. If you are like many project managers, this type of intervention is the last thing you want to get involved in. If you feel unprepared for this, maybe you shouldn’t obsess over certain individual weaknesses. The article mentions identifying and building on strengths and stimulating marginal workers to do their best using teams.
 
Instead of uncomfortable interpersonal interactions, you can first create goals for the teams and motivate the teams to reach the goals. Help teams further by providing resources and removing obstacles. The best companies don’t have supervisors looking over the group’s collective shoulder all day. Teams in the best companies use the strengths of every individual to get things done. Marginal performers become less of an issue. Of course, you may eventually have to deal with marginally performing individuals, but your “immediate special management attention” can start quickly on a project basis with team strategies.
Posted on: October 15, 2007 11:21 PM | Permalink | Comments (0)

This Needs Immediate Special Management Attention

linkedin twitter facebook Request to reuse this  
Marginal performers. I love that concept. I just saw it in an article (registration required) about the larger concept of things you can do that have “big ripples.” Chances are, you can think of a name or two from your workforce that would come under the heading of marginal performers. Think about what you have done to handle this situation. Anything? Does it even seem like a high priority to you? Is it even your responsibility to handle these workers?
 
Check out what author of the article, Michael Winston, says (italics mine):  
 
“Individuals identified as marginal performers need to be given immediate special management attention. Marginal performance is a management problem which must be faced squarely and resolved by increased goal clarity and support, performance-enhancing coaching and counseling, reassignment, training and education, or replacement.”
 
Let’s elaborate on those italicized items:
  • immediate – you’ve probably already waited too long
  • special – anything standard or easy is probably not the proper intervention
  • management – you (even your delegate to the appropriately responsible person)
  • attention – appropriate time devoted
More on this next week. Be ready to face this squarely.
Posted on: October 12, 2007 08:38 AM | Permalink | Comments (1)

Another Reason Your Employer Causes Your Workforce Mgmt Problems

linkedin twitter facebook Request to reuse this  
I just got back from time away in inspiring Mother Nature. It got me thinking about inspiration. What gets you inspired? Would you count your organizational vision statement on that list? Probably not, and that’s too bad, because it’s supposed to be the core of your inspiration.
 
This article describes what a good vision statement should be like, and what it should not be like. Compare the vision statement for your organization to it. If your vision statement could be used as the “bad” example in this article, then it is the rotten core behind your chronic workforce management problems.
 
Without a clear description of an exciting future to work toward, workers will find it impossible to master change collectively. Instead, they will resist change efforts or work for their own goals (personal, team, department, division). The interventions that you attempt will often end in frustration. There will be no compelling reason for workers to conform to your project goals or standards. You can replace all nonconforming workers with other great candidates, but you will not solve the problem. (I said that I was inspired, not optimistic.)
Posted on: October 10, 2007 07:14 AM | Permalink | Comments (0)

Employers Not Ready for Brain Drain

linkedin twitter facebook Request to reuse this  
We seem to be constantly returning to this topic, but the more we learn, the more we can manage the problem. And the problem is the brain drain caused by Baby Boomer retirement. Important institutional knowledge may be lost even in your organization. A recent Monster survey (Building and Securing an Organizational Brain Trust in an Age of Brain Drain),reveals that only 12% of human resource managers surveyed report that knowledge retention is a high priority, despite a third of the same managers estimating 20% of their current workforce will be eligible for retirement over the next several years.
 
In a previous post, I mentioned that many of these potential retirees will not actually retire on schedule, but there still needs to be some program in place to ensure you retain knowledge, such as
  • Proven IT success tactics and those that do not work
  • Expertise on how to get things done in specialty areas, including security, compliance, infrastructure, and so on
  • Project management wisdom
 
Hey, look, you can benefit from this wisdom! Right now, does your organization exhibit these two problems areas?
(1) No formal method to identify knowledge that needs to be protected and retained, and
(2) No reward or even encouragement to share organizational knowledge.
If the answer is Yes, then initiate action or push an existing group to “Maintain the Brain”. Some examples from the survey recommendations:
  • Implement a formal program to actively identify key knowledge assets and their sources
  • Provide knowledge-sharing incentives for employees and incorporate standards in performance reviews
  • Create a blogging forum and mentoring program whereby workers can redistribute and access organizational knowledge.
Start now, before it is too late!
Posted on: October 02, 2007 12:35 PM | Permalink | Comments (1)

Will You Make The First Call?

linkedin twitter facebook Request to reuse this  
The return on investment for programs that identify and treat employee depression is now clearer after a study published yesterday in the Journal of the American Medical Association. The study showed that lower costs overall was likely for the employer that has established such programs. The savings come from improved productivity and reduced absenteeism, both of which we have known for a while are the costly workplace outcomes from depressed workers. The study found that telephone psychotherapy even works!
 
OK you don’t have the power to establish a program within your project, but if you perceive your worker productivity is being eaten from the inside out by depression, then you should be a supporter of depression treatment programs in your company. Hey, in today’s project environments, you may end up making the first call!
Posted on: September 27, 2007 11:36 AM | Permalink | Comments (0)
ADVERTISEMENTS

It is better to ask some of the questions than to know all the answers.

- James Thurber

ADVERTISEMENT

Sponsors