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Successful Techniques to Lead Project Facilitated Workshops
| A Guide to the Project Management Body of Knowledge (PMBOK® Guide)--4th edition states in chapter 1.1, "Good practice means there is general agreement that the application of project management processes has been shown to enhance the chances of success over a wide range of projects ..." "...Good practice does not mean that the knowledge, skills and processes described should always be applied uniformly on all projects. For any given project, the project manager, in collaboration with the project team, is always responsible for determining which processes are appropriate, and the appropriate degree of rigor for each process." In my experience, these passages are the essence of project management. Think about it: not all processes must be applied to every single project. And the project manager, with his team, is responsible for selecting the applicable processes and the rigor with which they'll be used. Beautiful, isn't it? Process uses techniques. One of the most important techniques that I've applied is the PM's role as a workshop facilitator. To successfully apply this technique, you have to develop your skills in this area. A facilitator's success relies on his or her preparation for each session. This includes the opening statement, the icebreaker exercise and the group dynamics you will be using to build trust, among other things. Remember, every facilitated session has two main elements: An underlying process to achieve desired results and the content. When you facilitate, it's important to understand that you can only work with process -- not the content. Facilitators must detach from the content. If you want to provide an opinion on it, you have to make it clear to the audience that you are abandoning your role as facilitator, then give your objective opinion and then let the audience know when you're putting your facilitator hat back on. Finally, trust in yourself and in your ability to execute. In the end, the truly magical thing is the discussion and sharing that takes places within all participants during the session. This will really help you and your team to gain confidence, identity, sense of membership and a common understanding that can only be achieved in this type of setting. Have you had success in implementing any of these techniques? What tools and techniques have you used to facilitate effective workshop sessions? See more posts from Jorge. |
Are Happy Project Managers More Productive?
Categories:
Leadership
Categories: Leadership
| Fact: A happy person is more creative, productive and engaged than an unhappy person. As project managers and leaders, we are responsible for optimizing our teams' productivity. One effective way for you and your team to achieve great productivity is to create a happy workplace. Creating a positive environment is your responsibility as a leader. As the saying goes, "There are no bad soldiers under a good general." In his book, Full Engagement, Brian Tracy outlines a simple series of actions any leader can take to encourage positive contributions from everyone. These ideas are not new. Aristotle believed the underlying motive for every human action was the desire to be happy. The golden rule for creating happiness is to "do unto others as you would have them do unto you." But this requires a number of specific actions. First, avoid destructive criticism. Destructive criticism sparks feelings of fear, rejection, anger and defensiveness. Leaders should resolve never to criticize, attack, insult or diminish another person -- including team members. Instead, look for good in everything that happens and learn to view problems as opportunities. Second, stop complaining. When you complain about something you become a victim of the situation, diminish your self-confidence and open yourself to feeling inadequate. You hurt yourself much more than the target of your complaints. Third, remove fear from the workplace. If you want people to be innovative and creative there has to be room for experimentation and failure. It is impossible to improve without risking failure. Remember: Fear of failure can prevent improvement. Finally, do not condemn anyone for any reason. This can irreparably damage relationships. Here are some positive actions you can take to develop a happy and productive project team:
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Achieving Success through Program Management
| A report detailing the impact of the 2010 Taipei International Flora Exposition estimates that Taiwan brought in more than US$1 billion during the six-month event. These benefits were created by synergy, which was cultivated through centralized program management. What do I mean by synergy? Cross-related projects benefit from efficiency and control when activities are combined rather than performed separately. The exposition is a good example of the kind of synergy that program management should bring -- an example worth considering if you want to manage projects effectively within a program. The event had an organizing committee, which was set up like a program management office (PMO). Endorsement from the International Association of Horticultural Producers (IAHP) gave the organizing committee the freedom and authority to be effective. IAHP provided the committee with clear objectives, which allowed committee leaders to establish concrete goals for meeting stakeholder expectations. The exposition involved 377 projects and more than 23,000 participants. With so many stakeholders involved -- all of whom were eager to stage events, exhibitions, shows and displays -- the event's success required all of their coordination and cooperation. All of these stakeholders' concerns needed to be understood and met. This was only possible through the organizing committee, which worked closely with local tourism and cultural bureaus, as well as the government. The committee had to negotiate, mediate and monitor the projects, and assist the stakeholders to achieve their own benefits, so as to maximize the synergy effect. But it is not just strong, centralized management that ensures a program's success. The program manger must also correctly identify clear objectives around which individual projects are organized. As exemplified with IAHP and the committee, objectives of a program can only be defined from top to bottom, which requires a higher level of governance. Once the objectives of a program are set up, every project under the program shall be carried out in accordance with the objectives to ensure alignment between the execution and objectives. What do you think? Does centralized management ensure a program's success? |
The 50-something Project Manager
Categories:
Generational PM
Categories: Generational PM
| Nowadays, many of the seasoned project management professionals across the world are part of the baby boomer generation, a term often used for those born between mid-1940s and the mid-1960s. I'd like to talk about their contribution to the project management profession. As a member of this generation, I can attest that baby boomers are competitive by nature. We are confident, independent and self-reliant. Although respectful of authority and hierarchy, baby boomers think that rules can be changed. Thus, don't be surprised if during a project meeting baby boomers argue about the project issues. While leading a multigenerational team, baby boomer project managers will face conflicts due to the diversity of generational values. Addressing conflict in a multigenerational team will require for the project manager to master a multigenerational mindset. That means you must: • Understand that beliefs and values are not easy to change. Learn about why other generations behave as they do. • Put yourself in someone else's shoes to get a better perspective on what motivates the multigenerational team. • Work with the generational differences rather against them. Establish an on-going and candid communication environment that fosters dialog among the team members. Regardless of your generation, your purpose as a project manager is to lead and inspire your project team while leveraging the divergent point of views of your team members. As a baby boomer project manager, how do you deal with generational differences in your project team? Are you doing something to master your multigenerational mindset? See more posts about multigenerational teams. |
Can PMOs and Centers of Excellence Coexist?
| Project Management Centers of Excellence (PMCOE) are becoming increasingly popular as a solution for organizations to streamline their processes while increasing efficiency, profit and competitiveness. Generally, a Center Of Excellence (COE) is a business unit that has organization-wide authority. It coordinates continuous improvement initiatives, ensures that value is achieved in all areas, and fulfils the role of organizational thought-leader or consultant. COEs are also created to capture an organization's best practices, standards and industry benchmarks. The COE facilitates the approval, transfer and integration of these best practices across the organization. For example, in a global manufacturing company, the COE may identify a best practice used in its European plant, tweak it, and implement the practice in its Saudi plant, too. There seems to be confusion between the roles of a Project Management Office (PMO) and a PMCOE. Some argue that the PMO sufficiently leads the organization to project management excellence. So, why would an organization with a well-structured PMO need a PMCOE? In his book, Advanced Project Management: Best Practices on Implementation, Second Edition, project management expert Dr. Harold Kerzner states: "The definition of project management excellence must extend well beyond experience and success ... Success is measured by having achieved performance that is in the best interest of the whole company, as well as having completed a specific project." PMOs and COEs are only successful when they achieve the objectives for which they are created. Leaders in the profession note that the number of projects or years an organization has been delivering projects can't define project management excellence. Neither can the methodology it follows. Larger, complex organizations may need a PMO and a PMCOE -- but their roles should be clearly defined. A PMO is an important central hub with a mandate to coordinate and deliver all project activities as determined by the organization's needs. PMCOE executives would operate as part of the business decision-making process. These individuals would report on the organization's project portfolio as a whole and provide the organization with project consultancy. The PMCOE also supports the PMO through research, innovation and leadership initiatives and bridges the gap between PMO teams and business units within the organization. What do you think? Are PMO's and COE's the same? Is a PMCOE just a glorified PMO? Have you come across a PMO and PMCOE in the same organization? Is there clear role differentiation? |