Project Management

Citizen Development Insights

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Citizen development is a disruptive approach to digital transformation and organizational innovation, where teams are empowered to turn ideas into applications using no-code/low-code technology. This blog provides insights, advice and practical knowledge from thought leaders and practitioners in Citizen Development.

About this Blog


View Posts By:

Cameron McGaughy
Ron Immink
Jody Temple White
Mario Trentim
Jelili Odunayo Kazeem
Jason Mayall
Chandrasekaran Audivaragan
Ryan Whitmore
Kimberly Whitby
Justin Sears
Derya Sousa
Vivek Goel
Raveesh Dewan
Dalibor Ninkovic
Ian Gosling
Tara Leparulo

Past Contributors:

Elizabeth Jordan
Arjun Jamnadass
Rogerio Sandim
Martin Kalliomaki
Richard Earley
Maelisa Woulfe
Octavio Arranz

Recent Posts

5 Top Citizen Development Myths Busted

Empowering Citizen Developers: Overcoming 5 Common Challenges Together

Citizen Development: The Path to Success Starts Small

Can No-Code/Low-Code ERP Replace Traditional ERP Platforms?

No Code, Big Bucks: How Citizen Developers Can Capitalize on the Future of Tech 


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Empowering Citizen Developers: Overcoming 5 Common Challenges Together

In today's tech-savvy world, citizen development has become a buzzword, allowing employees to build applications and contribute to their organization's growth. However, like any journey, citizen developers face challenges that might seem overwhelming.

Challenges to Adopting Citizen Development

Let's explore the top 5 challenges they encounter and discover practical solutions to conquer them, ensuring their success in this exciting endeavor.

1. The Learning Adventure

Challenge: As an average Jane or Joe, starting with app development might feel like embarking on a complex puzzle. The fear of not understanding coding languages or intricate software platforms can be discouraging.

Solution: Citizen developers can explore user-friendly platforms, allowing them to build applications through intuitive drag-and-drop interfaces. For instance, say, a sales executive, Sarah, wants to streamline her team's lead tracking process. With Quixy, she can create a custom lead management app without writing a single line of code, making her a citizen developer hero!

2. Time Management Tightrope

Challenge: Many citizen developers have regular job responsibilities, leaving them with limited time to focus on application development.

Solution: Carve out dedicated time slots organizations can promote a culture that values citizen development by allocating dedicated time slots for project work. This way, employees like John, a marketing specialist, can focus on building a dynamic event registration app for his team without distractions.

3. Navigating the Security Labyrinth

Challenge: Ensuring data security and compliance might seem insurmountable for citizen developers.

Solution: Secure your applications with confidence by choosing platforms with built-in security features, citizen developers can rest assured that their applications are safeguarded. For example, Lisa, an HR executive, can create an employee onboarding app on a platform that automatically encrypts sensitive data, keeping confidential information safe.

4. Bridging the Gap with Legacy Systems

Challenge: Integrating new applications with existing legacy systems could feel like fitting a square peg in a round hole.

Solution: Embrace the power of integrations with the help of IT teams, citizen developers like Mike, an operations specialist, can utilize pre-built API connectors to integrate their applications with legacy systems seamlessly. This allows data to flow effortlessly between the old and the new, creating a cohesive workflow.

5. Sustaining the Momentum

Challenge: After successfully deploying an application, maintaining and updating it can be an ongoing challenge for citizen developers.

Solution: Empowering citizen developers to collaborate with IT teams ensures continuous support for their applications. For instance, a finance analyst, Emily, can collaborate with IT experts to ensure her financial tracking app stays updated with the latest regulations.


Citizen development is not just a fancy term; it's a transformative journey that empowers everyday employees to be innovation catalysts. Organizations can nurture a thriving community of citizen developers by providing easy-to-use platforms, time, and support. Overcoming challenges together unlocks the true potential of these developers, enabling them to create powerful applications and contribute significantly to the organization's growth.

In this blog, we have explored the top 5 challenges citizen developers face and provided practical solutions with real-world examples. Embracing citizen development as a team effort sets the stage for a culture of creativity and collaboration, ensuring a successful and fulfilling journey for all citizen developers.

Posted by Vivek Goel on: August 09, 2023 07:17 AM | Permalink | Comments (2)

Citizen Development: The Path to Success Starts Small

In today's digitally-driven world, organizations are discovering the power of empowering their employees to become citizen developers. These individuals, armed with no-code or low-code platforms, are revolutionizing application development within their organizations. But where does one begin on this transformative journey? The answer lies in starting small. In this article, we explore the importance of taking incremental steps, the benefits it brings, and how starting small with Citizen Development initiatives sets the stage for long-term success.

So, let's dive in and uncover the reasons why starting small is the key to unlocking the full potential of Citizen Development.


Learning and Skill Development

Starting small allows citizen developers to gain hands-on experience and develop their skills gradually. It gives them the opportunity to learn the basics of application development, understand best practices, and become familiar with the tools and technologies involved. Starting small also reduces the risk of overwhelming citizen developers with complex projects and increases their confidence in their abilities.

Proof of Concept

Beginning with small initiatives allows organizations to test the feasibility and effectiveness of Citizen Development within their specific context. It provides an opportunity to showcase the value and benefits of citizen-developed applications, such as increased productivity, process improvements, and cost savings. A successful proof of concept can help gain support and build momentum for broader Citizen Development initiatives.

Managing Risks

By starting small, organizations can mitigate risks associated with citizen-developed applications. It allows for controlled experimentation and validation of ideas without the potential for major disruptions or negative impacts on critical systems or processes. Starting small also helps identify and address any security, compliance, or data privacy concerns before scaling up.

Resource Allocation

Citizen Development initiatives often rely on employees who have other primary responsibilities within the organization. Starting with small projects ensures that the workload is manageable and doesn't overly burden employees or detract from their core duties. It allows for a gradual allocation of resources and avoids potential conflicts between ongoing work and Citizen Development activities.

Scalability and Sustainability

Starting small provides an opportunity to refine processes, establish governance frameworks, and develop support mechanisms for Citizen Development. It allows organizations to assess and address scalability challenges, such as training needs, resource availability, and infrastructure requirements, in a controlled manner. By starting small, organizations can establish a solid foundation and build a sustainable Citizen Development program over time.
User Feedback and Iterative Improvements: By starting with small initiatives, organizations can gather user feedback early in the process and incorporate it into subsequent iterations. This iterative approach ensures that citizen-developed applications align closely with user needs and expectations, leading to higher adoption rates and increased user satisfaction.

Change Management and Cultural Shift

Citizen Development often involves a cultural shift within an organization, encouraging employees to take on a more active role in application development. Starting small allows for a gradual change management process, giving employees time to adapt to new roles and responsibilities. It also enables organizations to address any resistance or challenges that may arise during the transition.


Starting small with Citizen Development initiatives allows organizations to gain valuable insights, build capabilities, and demonstrate the value of citizen-developed applications in a controlled and manageable manner. It sets the stage for successful scaling and long-term integration of Citizen Development within the organization.

Posted by Vivek Goel on: June 12, 2023 03:38 PM | Permalink | Comments (8)

No Code, Big Bucks: How Citizen Developers Can Capitalize on the Future of Tech 

No-Code low-code development is quickly becoming one of the most in-demanded skills in the tech industry, and for a good reason. With the rise of no-code platforms, citizen developers - those with little to no coding experience - can now create powerful, professional-grade applications without the need for extensive programming knowledge.    

This shift towards no-code is driven by several factors, including the growing demand for digital solutions in the business world, the increasing accessibility of no-code tools, and the need for faster and more efficient application development. Not only does it democratize the tech industry, but it also opens up new business opportunities and has the potential to make citizen developers future millionaires.    

One of the significant benefits of no-code, low-code development is its ability to democratize the tech industry. By allowing citizen developers to create and launch their own applications, no-code platforms are levelling the playing field and providing opportunities for individuals with a wide range of backgrounds & skill sets.    

LCNC platforms also enable small businesses and startups to compete with larger, more established companies by allowing them to quickly and easily create and launch digital solutions at a fraction of the cost of traditional development methods.    

But the benefits of no-code development extend far beyond just democratization and cost savings. The ability to create and launch applications without extensive coding knowledge also opens up a wide range of new business opportunities for citizen developers.    

As the world goes digital, the demand for digital solutions is only going to continue to grow. With no-code development, citizen developers are uniquely positioned to capitalize on this demand and turn their skills into high-income opportunities.

1. Increased demand for digital solutions:    

With the world becoming increasingly digital, the demand for digital solutions is only going to continue to grow. No-Code low-code development allows developers to capitalize on this demand by creating and launching their own applications without requiring extensive coding knowledge.    

The increased demand for digital solutions has certainly given a boost to no-code solutions. For example, consider a small business owner who wants to create a website to promote their products and services. Previously, they would have had to hire a web developer or learn to code themselves to create a website. However, with the rise of no-code platforms like Wix, Squarespace, and WordPress, the business owner can now easily create a professional-looking website without any technical skills. They can design and publish their website in hours rather than days or weeks using visual drag-and-drop interfaces. This is just an example of how the increased demand for digital solutions has driven the growth of no-code solutions, making software development more accessible to a wider range of users.

2. Cost savings: 

No-Code, low-code platforms enable developers to create and launch digital solutions at a fraction of the cost of traditional development methods. This allows them to compete with larger, more established companies and create new revenue streams.    

LCNC platforms allow developers to create and launch digital solutions much faster and cost-effectively than traditional development methods. By using drag-and-drop interfaces and pre-built components, developers can reduce the time & effort required to build a solution, allowing them to focus on more important tasks like testing and deployment. Additionally, since no-code platforms don't require writing code, they can be used by various people, including non-technical users. This can help reduce the cost of development, as businesses and organizations can save on hiring expenses for developers or coders. Overall, no-code platforms provide a cost-effective way for businesses and organizations to develop and launch digital solutions to meet their needs quickly.   

3. Faster development:    

No-Code low-code development allows developers to create and launch applications faster than traditional development methods, allowing them to take on more projects and increase their earning potential.    

Several studies and reports have confirmed that no-code development allows developers to create and launch applications much faster than traditional development methods.   

For example, a report by Forrester Research found that no-code development can reduce the time to launch an application by up to 90%.    

These statistics highlight the significant time saving that can be achieved with no-code development, making it an attractive option for businesses and organizations that need to quickly develop and launch digital solutions to meet their needs.

4. Flexibility:  

With no-code development, developers can work on their terms and create schedules. This allows them to balance work and personal life and also to work remotely.    

No-Code development can offer developers the flexibility to work on their terms and create their schedules. By using no-code platforms, developers can work from anywhere, anytime, & on any device, allowing them to manage their work and personal life as they see fit. It can lead to increased job satisfaction & a better work-life balance, as well as the ability to attract & retain top talent, which can ultimately benefit businesses and organizations looking to develop high-quality, innovative digital solutions.

5. Entrepreneurial opportunities:    

No-Code low-code development allows developers to build their businesses and create new revenue streams without the need for extensive capital or resources.    

Studies and reports have found that no-code development allows developers to build their businesses and create new revenue streams without the need for extensive capital or resources.   

For example, a report by Forrester Research found that no-code development enables developers to bring new products and services to market much faster and at a lower cost than traditional development methods.    

These statistics highlight the potential for no-code development to support entrepreneurship and drive economic growth by providing developers with the tools and resources they need to build and grow their businesses. This can help create new revenue streams and job opportunities and support the development of innovative digital solutions.   

6. Diversification:   

 No-code, low-code development allows developers to diversify their skills and take on projects in different industries and domains. This allows them to increase their earning potential and reduce their dependency on a single source of income.    

No-code platforms can help businesses diversify their product offerings, reach new markets, and expand into new areas without the need for extensive capital or resources. This can provide a competitive advantage, help businesses adapt to changing market conditions, and support new business models and revenue streams.   

In addition, no-code development can provide individuals and developers with new opportunities for diversification by enabling them to build and launch their businesses and applications and create new revenue streams.   

Overall, no-code development can support diversification in several ways, providing businesses and individuals with the tools and resources they need to expand, grow, and succeed in today's digital economy.   

7. High-income skills:

According to Gartner, no-code and low-code platforms will power 70% of application development by 2024. This means that the demand for no-code developers will only increase in the coming future, making it one of the most valuable skills in the tech industry.    

No-code development can be considered a high-income skill, as it allows individuals to build and launch digital solutions quickly and effectively without needing extensive technical expertise or programming knowledge. This can open up new career growth and development opportunities and provide individuals with the skills they must have to succeed in today's digital economy.   

For example, no-code development can provide individuals with in-demand skills highly sought after by businesses and organizations, such as product development, digital marketing, and user experience design. Additionally, no-code development can support entrepreneurship and small business growth by enabling individuals to build and launch their businesses and applications and create new revenue streams.   

Overall, no-code development can be considered a high-income skill, as it allows individuals to develop and launch digital solutions quickly and effectively and opens up new opportunities for career growth and development in today's digital economy.

8. No-code platforms are user-friendly: 

 One of the key benefits of no-code development is its user-friendly design, making it easier for developers to learn and use, even with limited technical expertise or programming knowledge.   

No-Code platforms are typically designed with drag-and-drop interfaces, visual workflows, and pre-built templates, which can help simplify the development process and reduce the time it takes to launch a digital solution. This can make it easier for developers to get started with no-code development and help them quickly develop and launch innovative digital solutions that meet the needs & demands of their customers and clients.   

Additionally, many no-code platforms offer resources such as tutorials, documentation, and online communities, which can provide developers with the support and guidance they need to succeed. These resources can help developers overcome any challenges they may face and improve their skills over time.   

Overall, the user-friendly design of no-code development platforms can make it easier for developers to learn and use and support their ability to quickly and effectively launch innovative digital solutions.   

9. Citizen Developers:    

With the rise of no-code development, more and more people with little to no coding experience can create professional-grade applications. This opens up new business opportunities for citizen developers and allows them to control their careers and become their own bosses.    

No-Code development provides citizen developers with the tools and resources to quickly and effectively build and launch digital solutions without requiring extensive coding or programming knowledge. This can help democratize the development process by making it easier for people to craft their ideas to life and launch their businesses.   

Additionally, no-code development also allows citizen developers to work on their own conditions & terms and create their own schedules, which can help them balance their work & personal commitments. This can also allow citizen developers to pursue their passion & build a successful career in the tech industry without the need for extensive capital or resources.   

Overall, the rise of no-code development empowers citizen developers and allows them to create professional-grade applications, take control of their careers, and pursue their entrepreneurial ambitions.   

10. Future-proofing:    

The world is evolving rapidly, and technology is advancing at an unprecedented rate. No-code development is a future-proof skill that will allow developers to adapt to the changing tech landscape and continue to earn a high income in the future.    

 No-Code development platforms are designed to be flexible, scalable, and user-friendly, which makes them well-suited to the changing needs & demands of the tech landscape. This means that developers with no-code skills can quickly adapt to new technologies and trends and continue to deliver high-quality digital solutions to their customers and clients.   

Additionally, as the demand for digital solutions continues to grow, no-code development will become increasingly important, as it provides a way for developers to quickly and efficiently build and launch digital solutions that meet the needs of their customers/clients. This will enable them to remain competitive and continue to earn a high income in the future.   

Overall, no-code development is a future-proof skill that will help developers stay relevant, adapt to the changing tech landscape, and continue to earn a high income in the future.   


The benefits of no-code development don't stop there. With the sudden rise of the gig economy, more & more people are looking for ways to take control of their careers and become their bosses. No-code development offers a unique opportunity for citizen developers to do just that.    


No-code developers can create new revenue streams by creating and launching their applications and building their businesses without needing extensive capital or resources.    

Citizen developers are capitalizing on the future of tech by using low-code and no-code platforms to build and deploy applications. However, they need to consider the potential risks associated with shadow IT, such as security and governance issues and ensure they work closely with IT departments to ensure compliance with established policies. This way, they can fully leverage the benefits of these platforms while mitigating the risks and ensuring the applications they develop align with the overall IT strategy of the organization.  

No-code development is one of the most valuable skills you can have in today's tech industry. Not only does it democratize the tech industry and open up new business opportunities, but it also has the potential to make you a future millionaire. With the increasing demand for digital solutions and the growing popularity of no-code platforms, now is the perfect time to invest in your no-code development skills and take control of your future

Posted by Vivek Goel on: February 07, 2023 08:09 AM | Permalink | Comments (11)

Empowering Project Professionals in Construction: The Benefits of Citizen Development

Construction and engineering project managers and professionals face many challenges in delivering projects on time, within budget, and to the highest standards of quality. With increasing pressure to streamline work processes and maximize efficiency, many are turning to citizen development as a solution. 

Citizen development, which involves using low-code / no-code platforms to develop custom software applications, can help construction and engineering project professionals achieve their goals more effectively and with greater ease.  

According to a Forrester report, there are several benefits to adopting modern process management platforms to the Construction and Engineering organizations. It empowers co-operation with internal and external collaborators, invites various types of stakeholders into critical business processes and serves remote workforces by eliminating reliance on paper-based tasks. (Forrester report, Optimize Cross Organizational Content and Process-Rich Apps for Construction and Engineering Firms, February 19, 2021). 

By empowering project professionals to take control of software development, citizen development can help them streamline their work processes, integrate data from multiple sources, and quickly respond to changing requirements. 

If you are a project professional in construction or engineering you may have some of these goals in your agenda:

  1. Delivering projects on time and within budget: Meeting project timelines and keeping costs under control may be key priorities for you like many others. 

  1. Ensuring high standards of quality: aiming to deliver projects that meet or exceed quality standards, ensuring that they are safe, durable, and functional. 

  1. Minimizing risk and ensuring compliance: managing risk throughout the project lifecycle, from design to construction and operation. This includes managing technical, financial, and regulatory risks. 

  1. Enhancing collaboration: Effective collaboration between all stakeholders, including designers, contractors, and owners, is essential to the success of construction and engineering projects. 

  1. Integrating new technology: aiming to embrace new technologies that can improve project delivery, such as Building Information Modelling (BIM) and advanced digital tools. 

  1. Improving sustainability: Sustainability is becoming an increasingly important consideration for construction and engineering professionals, who must find ways to minimize the environmental impact of their projects and improve energy efficiency. 

These goals are all interrelated and must be balanced to deliver successful construction and engineering projects. By focusing on these key priorities, you can help ensure the success of their projects and meet the needs of your stakeholders. 

Citizen development, can bring many benefits to you, including:  

  1. Improved efficiency: Citizen development can help streamline work processes, integrate data from multiple sources, leading to improved efficiency and productivity. 

  1. Better collaboration: Citizen development you to develop custom applications that meet your specific needs, improving collaboration and communication between team members. 

  1. Increased flexibility: With low-code platforms, you can quickly and easily develop new applications and make changes to existing ones, without having to rely on IT teams or outside developers. This increases their flexibility and responsiveness. 

  1. Lower costs: By streamlining work processes and improving efficiency, citizen development can help lower project costs and increase profitability. 

  1. Empowerment of project professionals: Citizen development empowers you to take control of software development, enabling them to create custom applications that meet your specific needs. 

  2. Faster innovation: Citizen development enables faster innovation, allowing you to quickly adopt new technologies and advanced digital tools.

    These are some of the many benefits construction and engineering project professionals experience from citizen development by maximizing efficiency and improving results.  



As a low code / no code technology provider in the market, one of the areas we have seen that project managers in construction are looking to streamline and ensure compliance is Environmental, Health and Safety tasks so that they can improve how this function is managed and identify incidents faster, spot patterns sooner, and avoid the risk of accidents recurring. 

This is why recently we launched a new product Kianda EHSwise for construction which enables you to quickly and easily deploy applications to improve environmental, health and safety management with industry specific platform capabilities.  


When evaluating industry specific technology solution is if the solutions will provide specialized features?

In a recent report, where Kianda was included, one of the critical factors Forrester recommends to considerer when evaluating industry specific technology solution is if the solutions will provide specialized capabilities.  

These specialized solutions often include critical capabilities that may not be in generic platforms. For example, solutions that must work in no- or low- bandwidth environments like construction and engineering, require robust offline capabilities. 

“Many solutions do not allow people to run operations while offline. They revert to paper to do it later in the office.” (Kianda, Forrester report, Low- Code Platforms Are Going Vertical, November 10, 2022)  

Offline capability allows you to submit all your EHS processes, perform inspections, record events and submit approvals in real-time and on the go weather you have connection or not. Helping construction and engineering project managers and professionals improve health and safety performance, automate key processes, and reduce the risk of human error.  

This is just one of many areas where Citizen Development empowered by low-code / no-code platforms can help construction and engineering to move beyond manual processes and leverage modern technologies to improve their operations and embrace digitalisation successfully. 

Posted by Derya Sousa on: February 06, 2023 12:06 PM | Permalink | Comments (3)

The Secret Sauce of getting Started with ‘No-Code’

A growing number of businesses are turning to low- and no-code platforms in order to enable IT and business staff the opportunity to build apps. As a result, many businesses find these platforms to be a vital element of their operation. 

Nearly nine out of ten no-code platform users globally claimed their roles are crucial to business success, saying that they directly enhanced business performance in a survey of 318 customer firms worldwide. 

The study concluded that no-code apps enable a more comprehensive range of people to work on development. Women make up nearly half of the users; four out of ten are Millennials and seven out of ten work in non-IT areas.

Defining no-code

Software design solutions that allow non-technical users to run software without creating a single line of code are called no-code frameworks. 

These tools visualise offer user-friendly interfaces and drag-and-drop capabilities to help you visualise the implementation process and express your general business logic. 

It’s a programming platform that uses a visual development interface to allow non-technical users to construct apps by dragging and dropping software components to create a complete application. No code does not necessitate any prior coding knowledge on the user’s part.

Process of building application with no-code

1. Set up and agreement of priority

Consider no-code applications as a viable alternative to traditional IT requests in the areas of your business where there are problems or critical difficulties. Seek input from other leadership team members and the workforce as a whole.

2. Choosing the technology stack

Despite the fact that no-code platforms are meant to be used by non-programmers, they must integrate seamlessly into your existing IT architecture.

3. Start with a pilot

Beginning with a small pilot project that affects a single company procedure is always the wisest course of action. It is essential to conduct pilots so that you may learn from your mistakes as you go along.

4. IT mentors

IT executives have a wide range of experience in dealing with various groups’ security, integration, and user adoption issues. Leaders must assign IT liaisons to teams using no-code tools so that they can monitor the work of individuals developing business apps and keep in touch with IT regularly.

5. Security issues

A continual relationship between IT and line of business builders is needed to ensure that organisations can maintain a safe infrastructure while supporting the creation of no-code apps. When it comes to IT oversight, it depends on the nature of the apps being developed and how tightly they are linked to other departments’ activities.

6. Documentation

The first step in implementing no-code tools is for IT and business leaders to collaborate on a policy that identifies the various parties involved as well as the processes and technology that will be required. On the other hand, no-code developers should establish detailed programme roadmaps for their prospective consumers.

7. Trust buildup

As a result of allowing staff the power to design applications, leaders must refrain from micromanaging while encouraging regular communication and updates.

8. App testing

To begin even a simple pilot programme, leaders must implement a rigorous quality assurance methodology. To ensure that new apps are fully functional, they should be put through their paces by actual users from the organisation. Moving to a real-time production environment for the apps should only be done.

9. Prepare for challenges

Developing no-code software is trial and error, and organisations will likely expand on their initial successes over time. Leaders can focus on more strategic matters if workers have the tools to handle some of their difficulties.

Does investing in no-code make sense? 

In terms of business, what are the advantages of no-code programme creation? In addition to time savings, cost savings, and a single platform, WEM’s no-code creation methodology delivers value to the firm when developing business-critical applications.

Several benefits of no-code software development have been discussed: 

  • It’s best to concentrate on the app’s core without coding. You will spend more time with your clients and create something they will appreciate using a no-code application-building platform, focusing on the application’s core.
  • No-code architecture tools simplify front-end UI design by providing rich models that can be used and customised. You don’t have to start from zero in UI/UX, so you can spend more time with your clients and improve your app experience.
  • 80 per cent lower development cost is guaranteed in no-code. Conventional and DevOps software development methods are expensive. Recruit technical skills higher up. Front-end and back-end developers, security consultants, financial experts, and software and cloud professionals may be needed. No-code applications encapsulate front-end and back-end development. One back-end or front-end developer can build the stack. They can evolve faster without starting from scratch. Building on a network eliminates the need to consider cases, databases, and security. 

Final thoughts

There is no way the no-code wave is stopping. For businesses to stay afloat in the ever-evolving world, starting with no-code adoption can pave the way for survival.

According to Gartner, by 2025, 70 per cent of new applications developed by enterprises will use no-code or low-code technologies. Jump on this no-code joyride!

Posted by Vivek Goel on: October 20, 2022 06:35 AM | Permalink | Comments (8)

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